Kevin Rafeek | Page 4
Service Advisor
Southern Acura Newport News
12501 Jefferson Ave
Newport News, VA 23602
68 Reviews
Write a Review68 Reviews of Kevin Rafeek
April 19, 2024
Mr Cisco made sure that my issues were addressed and fixed. They made sure they updated me on when my parts came in and status fixed. They made sure they updated me on when my parts came in and status More
Other Employees Tagged: Darrius Young, Emmanuelle Cooper, Cisco Lugo, Berna Aguirre, James Copeland
April 12, 2024
Kevin responded quickly by text to a concern I had regarding recent service. He made sure the issue was resolved, and provided a complete explanation. He also made sure my car was washed when done. Th regarding recent service. He made sure the issue was resolved, and provided a complete explanation. He also made sure my car was washed when done. Thank you! More
April 11, 2024
I received good service completed on time. They also explained in detail the process for doing the recall work at a future time when parts are available. They also explained in detail the process for doing the recall work at a future time when parts are available. More
April 10, 2024
Everybody was very friendly. Service was prompt & courteous. Lounge was. Comfortable. Explanation of problem was thorough Service was prompt & courteous. Lounge was. Comfortable. Explanation of problem was thorough More
Other Employees Tagged: Cisco Lugo, Berna Aguirre
April 06, 2024
I have never taken my 2009 MDX anywhere else! Bought it there and love the kind caring helpful people! They are so honest! Bought it there and love the kind caring helpful people! They are so honest! More
Other Employees Tagged: Cisco Lugo, Berna Aguirre
April 05, 2024
Kevin was very pleasant toe and kept me informed about my vehicle's status in the service bay. vehicle's status in the service bay. More
Other Employees Tagged: Devin Sheldon