Kiersten Herman | Page 2
Finance Services Manager
Ide Honda
875 Panorama Trail S.
Rochester, NY 14625
Dealership Experience
9 yrs, 11 mos
Industry Experience
9 yrs, 11 mos
Languages Spoken
English
49 Reviews
Write a Review49 Reviews of Kiersten Herman
February 23, 2024
Recently purchased a 2024 Ridgeline from Ide. I worked with Juan Martinez. I did a fair amount of research regarding the vehicle I wanted, invoice price, estimated holdback, etc. I knew what I I worked with Juan Martinez. I did a fair amount of research regarding the vehicle I wanted, invoice price, estimated holdback, etc. I knew what I wanted to pay. Juan made the buying experience as stress free as buying a car can be. He explained my questions regarding financing, specifically a question related to monthly payment. In addition to Juan, the sales manager made a fair opening offer and accepted the majority of my counter offer (they didn’t want to work a bed cover into the deal). The only “fees” Ide wanted to add was a detail fee $125, wheel locks $69, and DMV processing of $175. I asked to not pay the detailing fee, which was removed and the vehicle still looked great. If you don’t want the wheel locks request they be removed and the charge canceled. Sales manager wouldn’t budge on DMV fee. I’m sure they’d remove it if you did your own DMV leg work. Financing with Kiersten was simple. There were zero surprises during negotiations, finance, and delivery. Be sure to do your research before buying (Edmonds is a good site listing what others paid in the area) as this makes the process simple. I’d recommend working with Juan and Ide to family and friends. More
Other Employees Tagged: Juan Martinez
February 19, 2024
I recently bought a car from Ide Honda and it was the best decision I made! Joe was amazing and made the process of buying so easy and smooth! Would recommend Ide Honda to anyone! best decision I made! Joe was amazing and made the process of buying so easy and smooth! Would recommend Ide Honda to anyone! More
Other Employees Tagged: TJ Graham, Joe Latus
February 16, 2024
I would definitely recommend IDE Honda to anyone, my sales consultant Emerson was so great and so helpful. sales consultant Emerson was so great and so helpful. More
Other Employees Tagged: Will Galliher, Emerson Benner
February 10, 2024
Such a friendly environment! Jasmin was very helpful and informative throughout the whole process! I'm so happy with my whole car buying process! Jasmin was very helpful and informative throughout the whole process! I'm so happy with my whole car buying process! More
Other Employees Tagged: Jasmin Rodgers
February 02, 2024
Just purchased a 2024 Honda HR-V from Ide Honda. Jen Flammia made the experience very pleasant. Absolutely no pressure. Jen was able to answer all my questions. She patiently explained the feature Jen Flammia made the experience very pleasant. Absolutely no pressure. Jen was able to answer all my questions. She patiently explained the features of the vehicle (sometimes more than once as I am technology challenged) and how to operate them. I took the car for a test drive. She made sure I was comfortable before driving off the lot. I totally recommend Jen Flammia. More
Other Employees Tagged: Gerry Lamb, Jennifer Flammia
December 14, 2023
This was my first time purchasing a Vehicle from Ide Honda and Brad Constantino was wonderful to work with. He made the process quick and easy and was very helpful in assisting me in choosing the right Honda and Brad Constantino was wonderful to work with. He made the process quick and easy and was very helpful in assisting me in choosing the right vehicle for me and answering any questions that I had along the way. More
Other Employees Tagged: Brad Constantino
December 12, 2023
Brad and the staff at Ide were friendly, knowledgeable, and went above and beyond to make sure I found the right car for my needs. Brad was able to find me the vehicle I wanted, at the price point I wanted and went above and beyond to make sure I found the right car for my needs. Brad was able to find me the vehicle I wanted, at the price point I wanted, even though it was hard to find and took a few days. The financing process was smooth and easy, and I never felt pressured to make a decision. The staff in each department explained everything to me in detail when I asked. Leigh was amazing at making sure I knew the basics of my new Passport before I left the lot. I will purchase from Brad again in the future! More
Other Employees Tagged: Brad Constantino, Leigh Quackenbush
December 11, 2023
I recently purchased a 2023 Passport from Brad which is my second car purchased from him. Brad is so easy to work with and makes the car buying process painless. He took the time to understand what I was l my second car purchased from him. Brad is so easy to work with and makes the car buying process painless. He took the time to understand what I was looking for and he didn't mind I changed my mind 3 times on what color I wanted! I highly recommend Brad for your next car purchase! More
Other Employees Tagged: Brad Constantino
July 19, 2023
Julian and Kiersten made the buying process incredibly easy and quick. We have worked with many other dealerships in the past and Ide was, by far, the best experience we've had. easy and quick. We have worked with many other dealerships in the past and Ide was, by far, the best experience we've had. More
Other Employees Tagged: Julian Barona
July 11, 2023
We had a very positive experience at Ide Honda. Our sales consultant, Jennifer Flammia was fantastic. We told her what we were looking for and she sprang into action. She spent a lot of time mak Our sales consultant, Jennifer Flammia was fantastic. We told her what we were looking for and she sprang into action. She spent a lot of time making sure all our questions were answered and that we were confident in our purchase. We love our new car and very appreciative of Jennifer's help. More
Other Employees Tagged: Jennifer Flammia