Kim Hausmann
Kim Hausmann at Jim Butler Chevrolet

Kim Hausmann | Page 171

Service Consultant

Jim Butler Chevrolet

759 Gravois Bluffs Blvd
Fenton, MO 63026

4.7
1,730 Reviews
4.7

1,730 Reviews

Write a Review

1730 Reviews of Kim Hausmann

September 04, 2018

Dealership Rating
Employee Rating

Had to wait too long for checkin While I was taken good care of by Kim. I waited too long to being attended to and several customers who arrived after me were serviced before I was. More

by cthomas14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2018

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad that Kim took good care of you while you were at the dealership. We do apologize that check in didn't go smoother. We are working on improving this with some big changes to our service department that you'll definitely be able to notice on your next visit!

September 04, 2018

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Employee Rating

My New Cruze They took there time and had patience with me and went over again and again all of my options, prices, cars and pros and cons of each car that I was i More

by queenbof6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Zarlingo , John Zensen

Sep 05, 2018

Jim Butler Chevrolet responded

That is so great to hear! We're very glad that John took great care of you throughout your purchasing experience and made sure you were able to make a fully informed decision that you are comfortable with! We look forward to seeing you next time! Safe travels.

September 04, 2018

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Employee Rating

Tire senser Great customer service! Kim is always pleasant, and friendly when I bring my cars in for service. She also gave me advice of who to talk to about pur More

by queenbof6
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: John Zensen

Sep 05, 2018

Jim Butler Chevrolet responded

That is fantastic! Kim is truly an asset to our company and we'll make sure that she gets the recognition she deserves! Thank you so much for your business and your feedback!

August 30, 2018

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Employee Rating

Great as always Was upfront with what was needed. Always very friendly. Did a great job. Got a free ride and carwash. Can't think of anything else More

by mjviz829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2018

Jim Butler Chevrolet responded

Thank you for your kind feedback! We're glad you enjoyed your experience with us and that our staff took great care of you in a friendly manner! We look forward to working with you again in the future!

August 30, 2018

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Employee Rating

GREAT SERVICE This was my first time utilizing your service dept. since I purchased my 2016 Chevy Malibu in January. Even though this was a courteous free oil chan More

by dmaly
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 30, 2018

Jim Butler Chevrolet responded

Thank you for choosing us for getting work done on your Malibu! We're so glad that we made a great first impression and look forward to seeing you next time! Safe travels.

August 29, 2018

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Employee Rating

Service work Very friendly staff. I had an issue with my trucks DEF tank (again). It was repaired and an additional problem later surfaced. Doug got my truck back More

by tnaughton73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Kircher

Aug 29, 2018

Jim Butler Chevrolet responded

Thank you so much for your kind words! We're glad we were able to smooth out the hiccups that happened along the way and provide excellent customer service along the way! Safe travels and see you next time!

August 27, 2018

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Employee Rating

Very precise relaxing They gave me a time they best that time very friendly. They kept to what they said and was always open with a smile. Exceptional. More

by michelleninness1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stacey Thornton , Tom Butler, Mike Johnson, Melissa Perez, Tyler Sparks

Aug 28, 2018

Jim Butler Chevrolet responded

Thank you so much for your kind words! We're so glad that you had a great experience with us. We're always here to help! Safe travels!

August 24, 2018

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Employee Rating

excellent Quick, courteous service and everyone committed to satisfying my needs and concerns. Everyone in service department share in a family-type environment More

by marco751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2018

Jim Butler Chevrolet responded

That is so great to hear, marco751! We're so glad that our commitment to our customers' happiness shows through! Thank you for your feedback and for being a part of the Jim Butler Family! Safe travels!

August 22, 2018

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Employee Rating

Customer service was great. From the entry to the exit, the staff (especially Kim) were pleasant and serving. Each process went smoothly. I did request a ride to do a personal er More

by suttonbj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2018

Jim Butler Chevrolet responded

That's great to hear! We're so glad that our team took great care of you, especially Kim and our shuttle driver! We are thrilled that we were able to meet your expectations and look forward to working with you again in the future.

August 21, 2018

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Employee Rating

Need more mechanics I have confidence in the work which is done on both our cars. I worked with Kim in the service department and she was great. She kept me informed and More

by DS.HUGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2018

Jim Butler Chevrolet responded

Thank you for your feedback. We are so glad that you have confidence in our service department and that Kim took such great care of you. We understand your frustrations with the longer than anticipated wait time. It looks like we did several services to your vehicle, including the diagnostic time it took to find out what the roaring noise you brought it in for was coming from. We always want to make sure that our customers' safety is #1 and that we are ensuring that there are not any additional problems that might have been missed. Sometimes this thorough service does take a bit longer.

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