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Kim Rafferty
Refer Me
66 Reviews
Hi, my name is Kim Rafferty and I have been working in the service field for 30 years. I have studied Diesel Mechanics as a vocational in high school and received journeyman certificate with 3000 hours completed, and have been working for car dealerships in the service field my entire career. Haasz Auto Family has been a great place to work and I have now been here since September 1st, 2014. I am so glad I decided work for Haasz Auto family and the Chrysler brand, also want you to know that I will make sure you have a great experience and get a fair deal with your repairs. Having already Master Certification through Chrysler, I have also been awarded multiple awards from Ford Motor Co. including Blue Oval Master certified.. When I am not working I enjoy spending time outdoors and performing martial arts. I have achieved a silver medal, a bronze medal for XMA and was awarded a 3rd degree black belt. And also support my Husband in his racing endeavors.
Read moreDealership Experience
9 yrs, 9 mos
Industry Experience
39 yrs, 4 mos
Specialties & Trainings
DIESEL MECHANICS JOURNEYMAN CERTIFICATE
MASTER CERTIFIED WITH CHRYSLER
66 Reviews
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66 Reviews of Kim Rafferty
April 29, 2019
THE BEST SALES EXPERIENCE I EVER HAD!!! I came into Haasz looking at a used Jeep, After driving a used Jeep Cherokee I was in Love with it. But I drive so far to work the Manager showed me o I came into Haasz looking at a used Jeep, After driving a used Jeep Cherokee I was in Love with it. But I drive so far to work the Manager showed me option on a new Jeep Cherokee. After I explained to him what option I would like, I am now a proud owner of a 2019 Jeep Cherokee Latitude Black. LOVE MY NEW VEHICLE!! THANK YOU ALL FOR YOUR HELP More
by Jeep Girl #1
Other Employees Tagged: Tyler Kline, Justin Bracken, Ryan Choong, Zach Haasz, Bob Baumgartner , Denise Cleavenger, Christine Cosma, Andy Huzvar, Jennifer Saunier
Helpful 
April 12, 2019
Best team at Haasz Never in a million years would I walked away with a 2019 Ram 1500 hemi straight off the showcase floor. I want to thank each and everyone who helped m Never in a million years would I walked away with a 2019 Ram 1500 hemi straight off the showcase floor. I want to thank each and everyone who helped me walk away with the best vehicle ever. Thank you More
by Maxandaj43
Other Employees Tagged: Michael Fulvimar , Darlene Clark
February 27, 2019
Thankyou to Service & Collision Dept. Just a note of thanks to Service Mgr Kim Rafferty, Bill Plumley & Dustin and Don of the collision center for the great job and appyling for good will Just a note of thanks to Service Mgr Kim Rafferty, Bill Plumley & Dustin and Don of the collision center for the great job and appyling for good will warranty on some unlikley corrosion that happened to my 2014 T/C ltd. I appreciate the coordination, a courtesy vehicle and the fantastic job that Don did on addressing the back hatch hinges and front part of front hood. As being an original Haasz customer since 2006, I greatly value their people in all parts of the dealership and just another re-enforcement of the positive outcomes from HaaszAutomall. Chas Lauria Hudson,Ohio More
by Chas
Other Employees Tagged: Donald Cales, Dustin Hubler, Bill Plumley
February 21, 2019
Terrible service department My car was damaged on 2/16 at Haasz in Ravenna during an oil change. I called the dealership as soon so I noticed the damage. I was sent to voice mail My car was damaged on 2/16 at Haasz in Ravenna during an oil change. I called the dealership as soon so I noticed the damage. I was sent to voice mail and never got a call back. On 2/20 I finally got to speak to Kim, the service manager. She told me she would review camera footage and get back to me. After sending her a picture of the damage and calling again, I still have not heard back from her after almost 24 hours. I have been a loyal customer of this dealership and service department, but this makes me very angry and disappointed. They damaged my vehicle and they don't want to own up to it! More
by Wanda1234
February 19, 2019
EXCELLENT CUSTOMER SERVICE - ABOVE AND BEYOND I took my 2018 RAM 3500 to Haasz for a mechanical issue and found that the damage was the result of mismatched tires installed by a "professional" tir I took my 2018 RAM 3500 to Haasz for a mechanical issue and found that the damage was the result of mismatched tires installed by a "professional" tire shop. The mismatched tires caused fairly extensive damage that was not covered under warranty. Both Ben and Kim were kind, concerned and patient as they tried to explain why this was not a warranty issue. The Service Technician, Ben, did an excellent job on the repair and the Service Manager, Kim R., went above and beyond in working with the corporate office to find a solution to the issue. As a result of Kim's compassion for my situation and her knowledge and tenacity, much of the cost of the repair ended up getting covered. I appreciate the effort that Kim put forth to find an outcome with which that the customer would be satisfied. More
by Maggi
Other Employees Tagged: Ben Wyler
February 16, 2019
Everyone was warm and friendly. I was very pleased with my visit here. Bob was extremely helpful and I love my Dodge Ram truck! It was very smooth driving on my way home. I was very pleased with my visit here. Bob was extremely helpful and I love my Dodge Ram truck! It was very smooth driving on my way home. More
by arlene52
Other Employees Tagged: Bob Baumgartner , Greg Baxter
February 12, 2019
Excellent Julie was by far the best automobile salesperson ive ever encountered. The atmosphere was not as intense as other dealerships I've been to. I will mos Julie was by far the best automobile salesperson ive ever encountered. The atmosphere was not as intense as other dealerships I've been to. I will most definitely recommend this place to family and friends More
by Wickaveli43
Other Employees Tagged: Justin Bracken, Julie Simonetti , Greg Baxter
November 01, 2018
Excellent service, explained everything, very courteous. Went to the original dealership to have my Jeep fixed (GanleyAuroraChrysler Jeep). They quoted me over $3,000 to repair my heater. (2013 Wrangler Went to the original dealership to have my Jeep fixed (GanleyAuroraChrysler Jeep). They quoted me over $3,000 to repair my heater. (2013 Wrangler). Called Haas Auto Mall in Ravenna. They fixed the heater problem for under $600.00. Very pleased with there service, care, true professionalism. I will be going back there again for all my maintenance needs! More
by Jeepwrangler2013
Other Employees Tagged: Jeffrey Austin, Stephanie Mcarthy
September 24, 2018
Excellent Have always had a great experience with everyone who works at haasz Kim rafferty is the best at what she does goes out of her way to help me Have always had a great experience with everyone who works at haasz Kim rafferty is the best at what she does goes out of her way to help me More
by Pudster69
Other Employees Tagged: Mike Teter
September 12, 2018
Never buy from here You should read my review on their website. There is so much there. It would be hard to explain everything this place did wrong because there is too m You should read my review on their website. There is so much there. It would be hard to explain everything this place did wrong because there is too much to explain...read my review on FB website...Michelle Waters More
by Michelle
Other Employees Tagged: Greg Baxter, Ray Miller, Andrew huzvar ?
