Reason for Visit: Service
I recommend this dealer: Yes
Employee(s) Dealt With: Kirti Vansadia
My Review of Germain Honda of Dublin:
My service light came on a few days ago (time for oil change) and my schedule is PACKED. I called and they were able to get me in and out with 30 minutes notice.
While there, a customer service person asked to do a survey about my experience with the dealership and it was a lovely conversation. I mentioned that I was dying to look at a Crosstour but did not want to give anyone the impression that I am currently in the market for a car (I'm not). The customer service person had Kirti give me a tour of the Crosstour and he asked spent time answering all my questions, even though he knew I was not a buyer.
For $60 I got an oil change, fluids top off, car wash, exceptional customer service, and all my questions answered about a future purchase I hope to make. Not a bad deal, in my opinion! :)
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