Kyle Andes | Page 19

professional..valued my time All sales people very professional. Knowledgeable. No waiting time when I arrived at dealership. Sales people seemed to be very knowledgeable of prod All sales people very professional. Knowledgeable. No waiting time when I arrived at dealership. Sales people seemed to be very knowledgeable of product. Financing very clear . Sales people seem to respect my time. More

Helpful 10

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Excellent customer care The entire team was professional and efficient throughout the purchase process. Richard Gouhin went above and beyond to ensure I understood what opt The entire team was professional and efficient throughout the purchase process. Richard Gouhin went above and beyond to ensure I understood what options were available on the car model I wanted and worked with me to get exactly the car I wanted, at a very fair price. He was transparent and honest throughout the process, and truly cared about building a good business relationship. Even though we have an Audi dealer 20 minutes away, I drove over 2 hrs to purchase from Audi of Charlotte and would do it again if and when the need arises! More

Helpful 17

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Awesome Carlos, Peppi and Kyle has been a great help in buying Audi. If not for them, I dont know I'd have bought the car from this dealership. His customer s Carlos, Peppi and Kyle has been a great help in buying Audi. If not for them, I dont know I'd have bought the car from this dealership. His customer service skills are amazing. I felt like I made a friend throughout the process. More

Helpful 9

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Rating the company Very very awesome, Walter was great, the dear shop great all parts of my purchase was wounerful.. I am enjoying my car and will tell others to go to A Very very awesome, Walter was great, the dear shop great all parts of my purchase was wounerful.. I am enjoying my car and will tell others to go to Audi of charlotte More

Helpful 6

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Best in Service We have bought many cars in our lifetime and this experience has been the easiest, most hassle free, customer focused experience. Walter Shelton was We have bought many cars in our lifetime and this experience has been the easiest, most hassle free, customer focused experience. Walter Shelton was both knowledgeable and courteous, and we will definitely recommend him to our friends. Marcus Robbins and Kyle Andes also made this a pleasurable car buying experience. We definitely give Walter, Kyle, and Marcus at Audi of Charlotte a definite thumbs-up. Thanks guys. More

Helpful 7

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Great Service and Experience Most people would say they dread having to go purchase a vehicle. They should consider purchasing from Audi of Charlotte then. It was such a hassle-fr Most people would say they dread having to go purchase a vehicle. They should consider purchasing from Audi of Charlotte then. It was such a hassle-free experience I remember thinking something's wrong, this just doesn't feel right. Both Chris and Jim went above and beyond to find me the SUV I wanted and at the right price! More

Helpful 14

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Excellent Experience! Our experience at Audi of Charlotte was excellent! The day started off great with friendly smiles and greetings. Jim Mangano talked with us to make Our experience at Audi of Charlotte was excellent! The day started off great with friendly smiles and greetings. Jim Mangano talked with us to make sure we considered the right vehicles for our needs and we were well taken care of by his excellent team. Carlos spent his entire day with us and he never rushed us to make a decision! He took his time to explain all the features of the vehicles. He allowed us to take an extended test drive (Jim probably thought we kidnapped him) to make sure we both felt comfortable with the drive in the city and on highway. He even parked two vehicles side by side so I could make the difficult decision of which beautiful color to choose! Peppi walked us through all our financing options and maintenance agreements. He didn't play games with the numbers; he just helped is find the right option for our needs. Kyle took the time to help us sync phones, set radio presets, and show us how to use the many features of our new Q7! He made sure everything was perfect before we drove away. Everyone was so accommodating! We felt like the most important buyers there, although the dealership was buzzing with activity that Saturday. From start to finish, everyone put our needs first and I appreciate working with such a great group! Jennifer & Tom More

Helpful 10

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The Q3 is Perfect for Me!! Recently purchased a Q3 from Audi of Charlotte. Walter and Chris were wonderful in assisting me in my purchase-I am so happy with my new car.I have ha Recently purchased a Q3 from Audi of Charlotte. Walter and Chris were wonderful in assisting me in my purchase-I am so happy with my new car.I have had an Audi since 2006 and love this make of cars. I highly recommend this dealership. Kyle assisted us in learning the new mechanisms on the car and was available for any further questions after we left. Walter kept us in mind when cars came in that fit out needs. Nancy More

Helpful 16

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Jill Berg Jill, Elle and all of the Audi employees were very friendly and helpful. Jill was easy to get in contact with after hours and answered any questions I Jill, Elle and all of the Audi employees were very friendly and helpful. Jill was easy to get in contact with after hours and answered any questions I had prior to my purchase. Kyle was great at explaining exactly how to use my brand new car. Joe was also very friendly and easy to work with, he was willing to help me stay within my budget which was great. Overall, my Audi experience was significantly better than any other dealership experience I had within the span of 3 days. Thus being why I chose to lease from Audi and I could not be any happier with my decision. More

Helpful 4

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