Kyle Andes | Page 3

Fun and informative experience Van Ness was extremely helpful in finding the right vehicle for us and demonstrating the differentiating features that helped drive us to pick a great Van Ness was extremely helpful in finding the right vehicle for us and demonstrating the differentiating features that helped drive us to pick a great car. He made the process fun along the way, encouraging us to go on several test drives to ensure we experienced everything that we were going to be getting. More

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Great experience! Max was great to work with! My husband and I were not looking forward to dealing with the stereotypical car salesmen in our car search, but we were lu Max was great to work with! My husband and I were not looking forward to dealing with the stereotypical car salesmen in our car search, but we were lucky enough to get Max, and he was kind, down to earth and a pleasure to work with! Quick response to questions and great follow up information after our purchase. Will definitely recommend him to our friends in the future. More

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Dealership was extremely professional. Audi of Charlotte was low pressure, professional and knowledgeable which made the entire buying experience positive. If you are in the market for an Audi of Charlotte was low pressure, professional and knowledgeable which made the entire buying experience positive. If you are in the market for an Audi I highly recommend this dealership. More

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Service with Pride I have to say, I have bought a lot cars in my day but I have never been to a dealership that service was such an important part of them doing business I have to say, I have bought a lot cars in my day but I have never been to a dealership that service was such an important part of them doing business. From the minute I walked in Will the general manager (which by the way is a hoot to talk with) greeted me. We had a few laughs and he handed me off to Walter. Walter knew his cars and was very easy to work with. He know his product. He educated me on the new Q8’s and the different packages they come in. We picked out the color and headed to financing. Then there was Pepe the financial manager. Another great asset to the dealership. Made everything easy and painless. Last but not least, there was Kyle. I never knew you needed a IT guy working at a dealership but when you buy these cars today everything runs off of computers. Kyle is very knowledgeable with the personal set up of your vehicle. Their service is second to none period. They even have a woman that will do your wife’s nails as she waits for an oil change or other services. They pound home the service service service. They impressed me so much I came back a week later and bought another Q8 for my wife. They are the real deal. I hope this helps those that are looking for a honest and service ran Audi dealer for their next purchase. Thanks team Audi Charlotte. More

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Overall I was pleased. The General Manager, Wil Vinson entered the customer waiting area and gave all guests a hospitable hello. Since I was waiting to be served, Wil took The General Manager, Wil Vinson entered the customer waiting area and gave all guests a hospitable hello. Since I was waiting to be served, Wil took the time to show me the first car to spark my interest. Later he personally selected a sales rep, Jeisson Garzon to further assist me in the selection process. Mr. Garzon's professional manner, knowledgeable of the products and his kind demeanor set the tone and put me at ease. During the buying process, Kyle Andes meticulously indoctrinated me with the features of the Q5 and personalized the car's technology for my use. Linda Jackson, Charlotte, NC More

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Really Great Experience I am so glad we decided to go back to Audi Charlotte to work with Rich again. He did a phenomenal job of supporting us, answering our questions, findi I am so glad we decided to go back to Audi Charlotte to work with Rich again. He did a phenomenal job of supporting us, answering our questions, finding a great match within our parameters and making the entire process seamless. Rich really took care of us during this process and I have full confidence that this will continue to be the case should we need anything for our car in the coming months and years. I highly recommend working with him and look forward to continuing to do so in the future. I also enjoyed working with Marcus and Kyle who were both extremely helpful and efficient! More

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"Richard Gouhin of Audi far exceeded my expectations." Incredible experience at Audi Matthews. This was my first time looking at the Audi. I had a Mercedes to trade in and was torn between another Mercedes Incredible experience at Audi Matthews. This was my first time looking at the Audi. I had a Mercedes to trade in and was torn between another Mercedes or the Audi Q5. Wil Vinson the general manager was first to greet me. He introduced me to Richard Gouhin, a senior brand specialist. He was a wealth of knowledge, knew everything about the Audi, was patient, never pushy and had a great sense of humor. I was introduced to the Audi family, from the service manager to the technical Ambassador. Customer service blew me away. The rest is history. I bought a new Audi Q5. Sleek, gorgeous and drives like no other luxury vehicle. No comparison to Mercedes. I love this car. Thank you Richard and everyone else at Audi who made this experience story worthy. Michele Senatore More

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Best car buying experience I have purchased 2 cars from this dealer in the last few months, in both cases with the help of Max. He is the most professional, easy to work with an I have purchased 2 cars from this dealer in the last few months, in both cases with the help of Max. He is the most professional, easy to work with and patient car salesman I have worked with. He is highly knowledgeable on these vehicles, gives great advice and nothing is too much trouble for him. Follow up is fantastic and all around made for a great experience. Highly recommended!! More

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2019 Q5 Love our new Q5! Enjoyed dealing with Jeisson and Tobias on the purchase of our car. Marcus in finance was a pleasure to work with. Kyle was a big hel Love our new Q5! Enjoyed dealing with Jeisson and Tobias on the purchase of our car. Marcus in finance was a pleasure to work with. Kyle was a big help with fixing the situation with our HomeLink garage door opener. Every one of these individuals deserve a 5 star rating! More

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My experience with Audi We had a wonderful experience with Audi. I previously owned a Volvo XC 90, and was leaning towards buying another one, but also wanted to check out th We had a wonderful experience with Audi. I previously owned a Volvo XC 90, and was leaning towards buying another one, but also wanted to check out the Audi Q7 because the reviews were just as good. As my husband and I entered the dealership, Richard came over and introduced himself, he is very experienced and knows a lot about all cars, he made us very comfortable and let me test drive the car I was interested and gave me a couple of choices. I was thinking we would just do a quick test drive, but no Richard really wanted me to get the feel of the car by driving on the interstate, around town in traffic so I could see all the wonderful features it had to Offer. I love my new car, and look forward to doing more business with Richard In the future. Thank you again for such a wonderful experience and making it so easy, we love the car! Sincerely, Kathy and Chad Snyder More

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