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Kyle Hossfeld
Kyle Hossfeld at Lithia Ford Lincoln of Boise
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Kyle Hossfeld | Page 46

Service Advisor

Lithia Ford Lincoln of Boise

8853 West Fairview Ave
Boise, ID 83704

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4.8
477 Reviews
4.8

477 Reviews

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477 Reviews of Kyle Hossfeld

October 26, 2022

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Employee Rating

Mike and Kyle were very helpful during the process of getting my car in for a recall. More

by Brytney S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Oct 28, 2022

Lithia Ford Lincoln of Boise responded

Thank you for choosing Lithia Ford Lincoln of Boise. Your feedback and rating mean a lot to us. We're glad Mike and Kyle were able to help, and we hope to see you again! Best Regards, Jim Sterk General Manager

October 26, 2022

Dealership Rating
Employee Rating

Was a simple and decent experience. Gave them my info and they pulled up all the needed to service me. More

by PFREDERICK701990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Oct 26, 2022

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review! We are so glad that Kyle had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

October 26, 2022

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Employee Rating

Great job on the repairs and servicing, but took wayyyy longer than expected and was not offered a rental. More

by Jasonsokolow24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Oct 27, 2022

Lithia Ford Lincoln of Boise responded

Thank you for bringing this to our attention, and we apologize for the long wait. If you'd be willing to provide some additional information, please reach out to us directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Jim Sterk General Manager

October 24, 2022

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Employee Rating

Good service for my car. I wish they would have let me know sooner why there was a delay. More

by gfordster
Recommend Dealer
Yes
Helpful
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Oct 25, 2022

Lithia Ford Lincoln of Boise responded

We're sorry to hear about the delay and would like to see if there is something we can come up with to turn it around for you. If you don't mind sharing some more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Jim Sterk General Manager

October 22, 2022

Dealership Rating
Employee Rating

The entire program for the service went exactly as planned. The courtisey car driver was excellent and Efficient More

by RMARKER681
Recommend Dealer
Yes

Other Employees Tagged: Rhett Sheeder, Lisa Crabtree, Tyler Neal

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Oct 23, 2022

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

October 19, 2022

Dealership Rating
Employee Rating

Kyle went the extra mile to find the parts for my truck. It was completed quickly and was very much appreciated. More

by JLD012557
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rhett Sheeder

Helpful
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Oct 19, 2022

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

October 18, 2022

Dealership Rating
Employee Rating

In and out like a flash. Great Job. You took care of my two recalls. Everyone was very nice. Thanks to all of you, for a job well done. More

by bpike0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Rhett Sheeder

Helpful
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Oct 19, 2022

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

October 18, 2022

Dealership Rating
Employee Rating

I felt that I was over charged on my Ford rewards points as a oil change is around 11000 points and I was charged 27000 point and $21.42. I understand that this included air flitters but $64 in labor to pu More

by boarderdad37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Oct 18, 2022

Lithia Ford Lincoln of Boise responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Jim Sterk General Manager

October 18, 2022

Dealership Rating
Employee Rating

Kyle helped us so much and kept us in the loop at every step. Excellent customer service and great work done! More

by ashleynshaun16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Oct 19, 2022

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear Kyle was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

October 15, 2022

Dealership Rating
Employee Rating

Friendly staff who answered all my questions quickly and completely. They were very easy to work with. More

by RYAN.FRANKOVICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike

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Oct 16, 2022

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Ryan, and don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

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