Kyle Schumacher
Kyle Schumacher at Roseville Toyota
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Kyle Schumacher | Page 3

Service Advisor

Roseville Toyota

700 Automall Drive
Roseville, CA 95661

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4.4
218 Reviews

I have been working in the auto industry for 7 years now. I graduated in 2011 from Universal Technical Institute with Toyota Technician Certifications. I started off my career as a lube technician working for a local shop. After working for about a year, I wanted to advance my career. I started working at Roseville Toyota in December of 2012. I started as a lube technician, after 8 months I was promoted to Service Advisor. I live locally in town with my fiancée and 2 year old silver lab. We both enjoy camping and going to Tahoe on our days off. One thing that I love about my job is helping customer throughout the process.

Dealership Experience

11 yrs, 7 mos

Industry Experience

12 yrs, 10 mos

Specialties & Trainings

Toyota Technician Training at Universal Technical Institute

4.4

218 Reviews

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218 Reviews of Kyle Schumacher

May 18, 2022

Dealership Rating
Employee Rating

Friendly and kept me informed as assessment proceeded, and provided great counsel regarding how to expedite claim through insurance. More

by Mick. Haws
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 20, 2022

Roseville Toyota responded

Hi Mick, we appreciate your positive feedback and look forward to your next visit!

May 09, 2022

Dealership Rating
Employee Rating

Service dept very effective and knowledgeable Received my vehicle when estimated Received recommendations and prices for upcoming maintenance More

by whodneerg2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Martinez, Bekah Huey, Steve Wenham , Cole Anderson, Shane Oneill, Payton Agrimonti

May 11, 2022

Roseville Toyota responded

Hello, we appreciate this awesome feedback and look forward to seeing you again!

May 06, 2022

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Kyle my schedule representative was very good and on top of things. I’m pleased with the people and the service. More

by Tmckee
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
May 09, 2022

Roseville Toyota responded

Hello, it's wonderful to see you are pleased with the service you received. We'll see you again soon!

April 19, 2022

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Employee Rating

Drove to work this morning and found out when I got there that I had a flat tire. The last time I went and got my car serviced at this dealership they told me that I was probably going to have to get tires o More

by robmanz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian The person I was transferred to buy the service department who was the tire guy

May 04, 2022

Roseville Toyota responded

Thanks for the awesome feedback, Rob! We're so pleased to hear that Brian was able to get you taken care of and back on the road.

March 05, 2022

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Employee Rating

Great service experience with polite employee thank you for making my service a great one More

by akatony123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 07, 2022

Roseville Toyota responded

Thank you for taking the time to review wus! We are so glad to hear that the Roseville Toyota team was able to assist with your vehicle and get the job done. Drive safely, and we hope to see you back next time!

June 23, 2021

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Great service! Kyle was very helpful and he is always willing to help when I have any questions on my service appointment. I Highly recommended More

by Ramruiz1328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 21, 2021

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Gray friendly professional customer service was provided . Enjoyed the guest area and the facility. Loved the beautiful 1978 land cruiser in the showroom. Can I have it? Please More

by Marty and Melissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 02, 2021

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Kyle is very professional with the customer. He explains all the work that needs to be done on your vehicle. He is an outstanding employee More

by jlgian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 25, 2020

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A pleasant experience. Not much different from what you expect at other locations. Would give this site a chance. Would recommend for others. Overall great More

by Newemailforffa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Long Tran

October 23, 2020

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Employee Rating

Grest Service from startt to finish.Just have our 2019 toyota highlander recall fixed.Staff are honest courteous,knowledgeable.easy to make appts and they also provide fast shuttle service..thanks Kyle. More

by dan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes