9 Reviews
Write a Review9 Reviews of Larry Muirhead
May 13, 2024
Very attentive to my requests and readily answered my questions. A willingness to go above and beyond in regard to customer service, salesperson came in on their day off. Finance manager was also clear a questions. A willingness to go above and beyond in regard to customer service, salesperson came in on their day off. Finance manager was also clear and thorough. A pleasant experience overall. Top quality. More
Other Employees Tagged: Orlando Menendez
May 01, 2024
This is the second vehicle I purchased at Wayne Akers Ford. Larry was very good to lay out the deal, knowledgeable of the Explorer, and was not pushy even though it was the end of the month. He intr Ford. Larry was very good to lay out the deal, knowledgeable of the Explorer, and was not pushy even though it was the end of the month. He introduced me to Michael who was just as serious to make a deal and earn my business. Both were to the point professionals and I will highly recommend them to any friends looking for a new or used car! More
Other Employees Tagged: Michael Corey , Unsure of the gentleman in finance, very good, 5 stars.
February 28, 2024
Eric in the service department did a great job for me. They have a good dealership and service department. They have a good dealership and service department. More
Other Employees Tagged: Erik Hoffman
December 06, 2023
Great experience. Very informative. I would highly recommend. Top notch professionals. Great inventory and selection Very informative. I would highly recommend. Top notch professionals. Great inventory and selection More
Other Employees Tagged: Russ Stegall, David Lalla, Brandon Block, Shawntal Tomer
November 18, 2023
Talked straight with us. We understood the deal we were signing. Dealer very patient waiting for CU to deliver check. Thanks. We understood the deal we were signing. Dealer very patient waiting for CU to deliver check. Thanks. More
Other Employees Tagged: Russ Stegall, David Lalla
November 17, 2023
Had an amazing visit- we were able to pick out the car and leave with it the same day.. Dwayne was great! and leave with it the same day.. Dwayne was great! More
Other Employees Tagged: Diego Torres, Phillip Simon, Shawntal Tomer , Dwayne
September 23, 2023
I was very upset over not being lent a free or inexpensive car until my car showed up. It had been promised to me several times before it finally arrived. I had no car to use and begged them for a inexpensive car until my car showed up. It had been promised to me several times before it finally arrived. I had no car to use and begged them for a loner. Finally they rented me a car that I was told would be $100. A week that turned out to be $300 a week and I needed it for 1 1/2 weeks. I am still not happy about that. When I ordered the new car I had asked what would happen if it came late and they told me not to worry. More
Other Employees Tagged: Diego Torres, Rolando Santiago, Orlando Menendez
September 18, 2023
The dealership lied to me about the pricing on the vehicle. I put down a $1,000.00 deposit with a specific price. I waited for a year & when it came in the MSRP went up but I understood & was OK with vehicle. I put down a $1,000.00 deposit with a specific price. I waited for a year & when it came in the MSRP went up but I understood & was OK with that. Wayne Akers Ford forced me to buy their appearance protection package for $1,500.00 which I didn't want or need. I went 2 weeks before the vehicle came in & told them I didn't want the protection package. When the vehicle came in they put they package on the vehicle without my approval & said they couldn't take it off. The dealership said it was a "miscommunication" on their part & I had to pay for it even though I didn't order it. When I came in to get my vehicle I spoke with Diego & he told me I had to take it as is & that I couldn't afford the vehicle & to get out of the dealership. I purchased the truck becauseI waited a whole year. I also ordered the spray in bedliner package which was supposed to include the tie down kit C. The dealership kept the tie down kit. Wayne Akers Ford has the worst buying experience & I will be telling all my friends & family NOT to buy there. More
Other Employees Tagged: Diego Torres, Russ Stegall, Phillip Simon, Michael Corey
August 12, 2023
Best car buying experience that I have ever had. I highly recommend Wayne Akers Ford. I highly recommend Wayne Akers Ford. More
Other Employees Tagged: Derrick Lawernce, Diego Torres, Orlando Menendez, David Lalla , Luis Gonzalez