Employee Video
124 Reviews
Write a Review124 Reviews of Lisa Avola
June 17, 2023
Always ready to take care of your car in the best way possible. Also the friendliness and customer service is exceptional! possible. Also the friendliness and customer service is exceptional! More
Other Employees Tagged: Casey Pakkila
May 26, 2023
Perfect team work Lisa. Alexis and Pete were outstanding to work with 10 stars to the A TRAM Alexis and Pete were outstanding to work with 10 stars to the A TRAM More
Other Employees Tagged: Peter Jervinis, Jasmine Hernandez , Roman Babayants, Alexa Holland, Alexis
April 13, 2023
You and your team were all amazing. When I first reached out to you, I was rather frustrated. Within seconds, you had started to solve my problem. The whole experience was stellar. Yo When I first reached out to you, I was rather frustrated. Within seconds, you had started to solve my problem. The whole experience was stellar. You and your team were punctual, polite, communicative, efficient, and simply excellent - taking customer service to a new level! I will tell anyone that will listen that Kelly is the place to purchase a car – new or used. Or have service performed. Please let your entire staff know how amazing of an impression you've left on me. Thank you! More
Other Employees Tagged: Eric Alterio , Roman Babayants, I don't recall the service person who called to tell me what was wrong and how it was fixed, but he was great; also Barry (your valet drive) was top notch
February 03, 2023
Eric,Lisa and the staff at Kelly Infiniti were great. I would highly recommend this dealership to my family and friends. The service manager Jim and Pete take care of all of your service needs and get it I would highly recommend this dealership to my family and friends. The service manager Jim and Pete take care of all of your service needs and get it done right the first time without any problems. Thanks Joe More
Other Employees Tagged: Eric Alterio, Peter Jervinis, James Savage , Cris Heredia, Bryan Lee
January 26, 2023
The service was okay but the sales/lease people are not able to give a direct response to any inquiries, stating that they have to report to Kelly, himself, and can not give a firm quote. They only ask, Ho able to give a direct response to any inquiries, stating that they have to report to Kelly, himself, and can not give a firm quote. They only ask, How can we make this work? In this day and age, that should not be the negotiation point. Just give me your best offer. More
Other Employees Tagged: Eric Alterio
January 15, 2023
Courteous ,prodessional ,friendly and knowledgeable ,we have been to several dealers of various makes and models ,Kelly Infinity crushed all of them. Being a first time buyer of Infinity we decided to lea have been to several dealers of various makes and models ,Kelly Infinity crushed all of them. Being a first time buyer of Infinity we decided to lease our QX60 in which we have 3 years to guage our futire purchases and relationship going forward ! More
Other Employees Tagged: Mike Fecteau , Roman Babayants
October 01, 2022
Alexa was so professional and helpful! She patiently listened to our wishes and concerns without making us feel pressured to buy. She made the process so easy! She patiently listened to our wishes and concerns without making us feel pressured to buy. She made the process so easy! More
Other Employees Tagged: James Savage, Nick Gird, Jay DeFronzo , Alexa Holland
September 30, 2022
Management runs a tip top ship People. Great Service. Great Would recommend this dealership to others In fact I have been doing it for the past 12 yrs. Or so! Great Service. Great Would recommend this dealership to others In fact I have been doing it for the past 12 yrs. Or so! More
Other Employees Tagged: Maria Capano, John Delrosario, Peter Jervinis, James Savage, Nick Gird, Anthony Dasilva, Olivia Hobey , Roman Babayants