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Lisa Crabtree
Lisa Crabtree at Lithia Ford Lincoln of Boise
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Lisa Crabtree | Page 2

Service Advisor

Lithia Ford Lincoln of Boise

8853 West Fairview Ave
Boise, ID 83704

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4.8
670 Reviews
4.8

670 Reviews

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670 Reviews of Lisa Crabtree

December 03, 2023

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Employee Rating

Sara had my Explorer done on time even with the extra work that the shop found. Greatly appreciated.. More

by sbeal414
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Yes
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Dec 04, 2023

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review! We are so glad that Sara had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

December 02, 2023

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Everyone is always very friendly and helpful. It's clean and they make sure you're comfortable. More

by SKALFAS82
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Laughlin, Grant Bothen, Neris Saric, Phillip Stevenson

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Dec 04, 2023

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

December 01, 2023

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Way too expensive, yet again! Lithia Ford of Boise is always finding something else that needs an extensive repair. Granted, the vehicle is getting old, but $15,000.00 in repair More

by KEVINJUDYW
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Recommend Dealer
No

Other Employees Tagged: Curt Carlson, Teddy Tobar

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Dec 04, 2023

Lithia Ford Lincoln of Boise responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Jim Sterk General Manager

November 30, 2023

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Lithia crew always takes good care of me and my family! ! Thanks for the great service More

by RLOVELAND03
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rhett Sheeder, Kyle Hossfeld, Jessica JARAMILLO, Curt Carlson, Trisha Feigel, Teddy Tobar, Allen Oltman, Tyler Neal

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Dec 01, 2023

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

November 25, 2023

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Very friendly and helpful with our 2012 fusion. It is wonderful that you promoted Lisa from the fleet desk. She was always helpful for my wife. Good work deserves reward. More

by IDLORINGS
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Recommend Dealer
Yes

Other Employees Tagged: Kyle Hossfeld, Tyler Neal

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Nov 26, 2023

Lithia Ford Lincoln of Boise responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

November 22, 2023

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Lithia continues to exceed my expectations with every service I ever have done. Teddy delivers exceptional and honorable service! Rhett is an awesome example to the team allowing all the advisors to exce More

by Haletek
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Rhett Sheeder, Teddy Tobar, Allen Oltman

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Nov 24, 2023

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. Rhett and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

November 16, 2023

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We love our lifetime oil and have gotten it on both vehicles. Thank you so much. More

by jillylv
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Yes
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Nov 16, 2023

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

November 15, 2023

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I always bring my 81 Bronco to be worked on because Lithia does good work. More

by James Lawrence 81
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Yes
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Nov 15, 2023

Lithia Ford Lincoln of Boise responded

James, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

November 10, 2023

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Had issues but it was resolved before we left thanks for your understanding and support and patience. More

by chuckk0
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Recommend Dealer
Yes

Other Employees Tagged: Kyle Hossfeld

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Nov 11, 2023

Lithia Ford Lincoln of Boise responded

Thank you for choosing Lithia Ford Lincoln of Boise; we look forward to having you as a valued customer for many years to come. Best Regards, Jim Sterk General Manager

November 04, 2023

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Mike stayed in communication with me everyday letting me know the status of my vehicle and that was very nice. Thank you. More

by kkalfas70
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Yes
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Nov 05, 2023

Lithia Ford Lincoln of Boise responded

Thank you so much for the great rating. We appreciate your business and look forward to serving you in the future. Best Regards, Jim Sterk General Manager

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