Lisa Neely
Lisa Neely at Serra Trussville Kia
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Lisa Neely | Page 2

Parts Manager

Serra Trussville Kia

5009 Brookes Crossing Blvd
Birmingham, AL 35235

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4.3
148 Reviews
4.3

148 Reviews

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148 Reviews of Lisa Neely

October 08, 2023

Dealership Rating
Employee Rating

Daniel was amazing and helped with purchasing a car that would fit my whole family. More

by mshaw539
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Grayson , Matthew Shaw

October 05, 2023

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Employee Rating

Everybody was awesome, polite and professional. The process was easy from start to finish. The sales person and also the manager were able to explain everything in detail. More

by raenicole07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Grayson, Johnathan Jimenez, Ashley Young, Darren Adams , David Price, Payden Sewell, Kristy, Jerry

October 04, 2023

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Great experience! Salespeople were incredibly easy to work with. The transport was timely. And price was excellent. More

by charleyparvin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Grayson, Johnathan Jimenez, Ashley Young, Darren Adams , David Price, Payden Sewell, James Myrick

October 01, 2023

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Employee Rating

Never again will I used these guys. Arranged finance with Kia USA but they registered under an incorrect SS number, even though they had a copy of my original themselves. Now my problem More

by stevemturner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Isaiah Grayson, Johnathan Jimenez, Ashley Young, Darren Adams , David Price, Payden Sewell, All a joke

September 27, 2023

Dealership Rating
Employee Rating

This was my first new car, when I first walked in I was greeted by a pleasant salesman and several other salesman. I was completely satisfied with Daniel he explained everything to my understanding. I woul More

by karenvalentine73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 25, 2023

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Slow, unexperienced, no communication, staff , no skills in installing battery next day car didn’t start stuck . Don’t comprehend the claims. More

by terriebell72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Isaiah Grayson , Payden Sewell

September 20, 2023

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Employee Rating

The salesman was very nice and accommodated my needs. I would recommend this dealer to anyone More

by macymagoo80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Grayson , Jacob Kincead

September 15, 2023

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Employee Rating

I am glad I have my car after having to fix an issue with it when I bought it. Dealership helped with a loaner. Never talked to anyone from service. All of my communication came from Matt in finance. Never m More

by dptrhodes
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Grayson, Darren Adams , David Price, Payden Sewell

September 14, 2023

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Employee Rating

Great experience. Highly recommend this dealership. They were very efficient and informative. Will buy from them again. More

by JWMANN14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Grayson

September 11, 2023

Dealership Rating
Employee Rating

Carry your car elsewhere! Service was terrible, customer care and communication was non existing. Had to carry car to Riverchase to get recalls completed. More

by wmrobertssr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Darren Adams , David Price

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