Logan Rich
Logan Rich at Klaben Chrysler Jeep Dodge Ram
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Logan Rich | Page 5

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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4.8
55 Reviews
4.8

55 Reviews

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55 Reviews of Logan Rich

October 14, 2023

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Employee Rating

My vehicle had difficult concerns and issues. Klaben stayed the course. Also I brought my vehicle during the auto strike which was difficult to get parts on time. Klaben kept me abreast of all pr More

by Sellissa4u2
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Recommend Dealer
Yes
Oct 14, 2023

Klaben Chrysler Jeep Dodge Ram responded

Sharon, Thank you for taking the time to complete and return the review. I also thank you for taking the time to speak with me today. It's great to hear that your vehicle is performing so well after your visit. We are always available to assist in any way that we can. Your kind words are affirmation that our culture is alive and well. I and the entire Klaben team remain at your service. Kindly, James Arnold Service Manager Klaben Auto Stores 330-673-3139 jarnold@klaben.com

Oct 14, 2023

Sellissa4u2 responded

Mr Arnold I would like to personally thank you and your entire staff for all the work that was done on my car. I would like to give a special shout out to Logan Rich who was thorough when assessing my car concerns and issues. His kindness and concerns will not be forgotten. Sincerely, Sharon

October 10, 2023

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Exceptionally friendly and helpful. Logan was available and was clear about the process and next steps. More

by Cathyp
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Recommend Dealer
Yes

October 09, 2023

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The oil change, tire rotation and multi-point inspection were done promptly and in a timely manner. More

by JERRY CAFARELLI
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Recommend Dealer
Yes

October 02, 2023

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Logan was extremely helpful. I had to bring my Jeep Cherokee Sport back twice. One was a recall issue and 2 days later, the problem came back. Logan took very good very good care More

by MSGLisaCole
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Recommend Dealer
Yes

September 26, 2023

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Everyone was extremely courteous and professional. They were conscientious of my time and offered a ride if I couldn’t wait at the dealership for the service to complete. More

by jvpittner
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Recommend Dealer
Yes

Other Employees Tagged: Kara Semety

August 31, 2023

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Excellent Service. Logan was a very professional Service Rep. Waited on immediately and everything was taken care of in a little less than an hour. Awesome Job!!! More

by fourspd440
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Recommend Dealer
Yes

August 30, 2023

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Never Disappointed and everyone there is Awesome Logan Rich you are AWESOME! THANK YOU!! you were more concerned about how I was doing after just getting out of the hospital then my appointment you put my More

by micheleweller
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard , Nikki Ripley

August 27, 2023

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Logan did a great job keeping me updated with everything. I appreciated the ease of picking up/dropping off the rental car More

by mlkovach
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Recommend Dealer
Yes

August 11, 2023

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Had the best service through Logan. He took the time and patience to go over to all the work that needed done and after work was completed. Never have we had such great professional t More

by candlelight1959
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Recommend Dealer
Yes
Aug 11, 2023

candlelight1959 responded

You have a very great honest employee through Logan. Was very comfortable working through him never have had that kind of experience at a dealership.

August 10, 2023

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Employee Rating

Their service department has always been great. I pass 2 other jeep dealers (40 miles) to receive their better service, More

by ochtab
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard

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