Lorena Hetruc

Lorena Hetruc/Review: My wife and I purchased our first Mercedes through MBNO. From our first communications with the dealership, Lorena and her team were very attentive, inquisitive, friendly and responsi Mercedes through MBNO. From our first communications with the dealership, Lorena and her team were very attentive, inquisitive, friendly and responsive to meeting/full filling our needs of our potential Mercedes C300 purchase. Lo located a vehicle that that had the car features desired. The entire sales experience was easy, simple and the delivery presentation of the C300 purchased was exceptional. We would definitely work with Lo and MBNO for any future Mercedes purchases. More

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We purchased our first Mercedes here and worked with Lorena Hetruc (Lo). She went out of her way to find us the vehicle we were looking for. We were able to stop by on short notice since we were trave Lorena Hetruc (Lo). She went out of her way to find us the vehicle we were looking for. We were able to stop by on short notice since we were traveling. Lo was very good at communicating and helping us get our new car delivered to Michigan. She even followed up multiple times after the sale to make sure we were happy! Great customer service by Ryan the new car sales manager also. They worked well together to make sure we received the best experience. Would defiantly work with them again. More

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Fabulous dealership with a wonderful, friendly and professional group of associates! Their knowledge of the vehicles is always nicely paired with your needs. Each touch point in the purchase journey professional group of associates! Their knowledge of the vehicles is always nicely paired with your needs. Each touch point in the purchase journey is the absolute best, wouldn’t go anywhere else! More

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This is the 3rd Mercedes I leased through Mercedes-Benz of North Olmsted and they are very accommodating and the customer service is superb. They are very organized and there is no waiting. Basically, yo of North Olmsted and they are very accommodating and the customer service is superb. They are very organized and there is no waiting. Basically, you sign and drive. I have had my car serviced at other Mercedes-Benz dealers and there is no comparison. I would recommend them to anyone. Lorena, Andrew and Steve were all great from the beginning to the end! More

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