Lucia Santiago

Lucy is very nice and attentive. She always answered all questions and concerns. It’s my second car from Freeport and services are excellent and outstanding. She always answered all questions and concerns. It’s my second car from Freeport and services are excellent and outstanding. More

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Very thorough and efficient. Appointment was on time and he answered all questions and concerns in a timely matter. Appointment was on time and he answered all questions and concerns in a timely matter. More

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She is and outstanding person for sale thank you . Very helpful and professional at the location Very helpful and professional at the location More

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Lucia Santiago was my Advisor for the 5 series that I just bought. I had a great experience as she was professional, friendly, knowledgeable, welcoming, and helpful. I did not feel like a number as with just bought. I had a great experience as she was professional, friendly, knowledgeable, welcoming, and helpful. I did not feel like a number as with some other dealerships. I felt like I mattered and any concerns that I shared were promptly addressed. She made the experience a very positive one. I would certainly recommend her! More

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Fast , friendly nice waiting room. Na na na na na na na na na na Na na na na na na na na na na More

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I took my car to BMW of Freeport for service due to a problem. I was immediately greeted by Joseph Pagan who informed me that he would be assisting me. We went over the problems that the car was having problem. I was immediately greeted by Joseph Pagan who informed me that he would be assisting me. We went over the problems that the car was having and I told him that I would be waiting. Joe came back to me in about 15 minutes and told me that they will have to keep the car because a part has to be ordered. Joseph made arrangements to get me a loaner and assured me that my car will be ready within two to three days. When the car was ready, as promised, he called me and informed that he would have someone drop off my car and pick up the loaner. Mr. Joseph Pagan, thank you for all the efforts put fourth in helping me with my car. Throughout the whole process, you were extremely professional, went above and beyond, and when my car was delivered, it looked absolutely beautiful and impeccably clean. I have been going to BMW of Freeport for the past seven years and will not go anywhere else. I will, without a doubt, continue to refer all of my friends! ~Marie T. More

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Lucia was very knowledgeable and accommodating throughout the whole process of our car purchase. She is a valued employee who really cares about her customers. the whole process of our car purchase. She is a valued employee who really cares about her customers. More

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I was a walk-in customer and the welcoming accommodation by the team especially Lucia Santiago made my first stop of the day lasting experience. Thanks BMW of Freeport. by the team especially Lucia Santiago made my first stop of the day lasting experience. Thanks BMW of Freeport. More

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Great sales team,I highly recommend Lucia Santiago, she made the whole process easy and enjoyable. made the whole process easy and enjoyable. More

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It was a great experience. Lucy has so much knowledge and patience. She gave all the details and information. Very professional and kind patience. She gave all the details and information. Very professional and kind More

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