- Mustang gt/ cs
Bought a 1 series , the car is nice , but was never told the amount of my trade , ended up with a loan shark loan interest rate and totally upside down on the car . Bad experience . Would go somewhere else
"Deceptive, Unethical & Unfair Practices"
I had a very bad experience at BMW of Freeport. Do Not let their overly welcoming behavior deceive you.
I arrived at 11:am the day of purchase and left after 5pm that afternoon. Noticed later that night the car was delivered without the floor mats. They baited me and sold me a 2016 528I almost $10,000 over the advertised sticker price. After traveling back and fourth 8 times to confront them and to find a resolve for the issue I was approached with more deceptive BS. When I threatened to expose them the General Manager Gregg Vitello and General Sales Manager Matt Dency tried to blind side me even further by offering to customize the lease vehicle with accessories and a free car wash and detail. Even offered to paint the rims Ridiculous!!!!. I declined their offer and I am currently seeking out legal action against BMW of Freeport. This is my fourth leased vehicle and First at BMW of Freeport. I have never experienced anything like this before. An absolute nightmare! Please do your research because I did not. Take someone knowledgeable with you and more importantly do not trust BMW of Freeport staff!!!!
"When Quality Matters"
I have come to rely on Freeport Mini to correct all the issues I had with my used mini. They treat my car as if I purchased it new from their showroom yesterday. They treated me like I was the most important client every time I walked through the door. Thank you David and Tracy!!!!