Luis Arango | Page 63

This is the second vehicle I have purchased from Luis Arango. I continue to do business with Luis because I TRUST his input and know he will do whatever takes to satisfy our vehicle needs....If you're l Arango. I continue to do business with Luis because I TRUST his input and know he will do whatever takes to satisfy our vehicle needs....If you're looking for a car salesman with integrity, than I highly suggest you contact Luis Arango at Zimmerman Honda. I fully endorse his salesmanship! More

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Luis Arango was a joy to work with. Great personality, very thorough and caring. Luis was very patient, he showed us several cars including the Fit and the Civic, as well as virtually all vehicles on the very thorough and caring. Luis was very patient, he showed us several cars including the Fit and the Civic, as well as virtually all vehicles on the showroom floor. He meticulously explained and pointed out all the features of each vehicle to help us in our decision-making process to select the best vehicle for our needs. He gave us the grand tour of the new dealership building, including service areas and the three early Hondas on display, the memorabilia museum, and offices. He explained the paperwork process and how they would take care of all Iowa tax and license requirements, removing the license plates from the trade-in vehicle and so forth. Luis made it a fun and rewarding experience. More

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Luis is great. He went above and beyond to help me. I usually hate salespeople and how pushy they can be. Luis was not like that at all and seemed genuinely interested in helping me. usually hate salespeople and how pushy they can be. Luis was not like that at all and seemed genuinely interested in helping me. More

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My wife and I were very happy with friendly people. Nice new building clean all needs were taking care of. we were thankful for non presure sales. new building clean all needs were taking care of. we were thankful for non presure sales. More

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This was a very good experience no pressure from anyone about buying things that we didn't need. Price was right and rates were good. Luis did a great job!! about buying things that we didn't need. Price was right and rates were good. Luis did a great job!! More

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I had worked with Luis before and he was always been fair with me. I also have purchased several cars from Zimmerman and have been treated well, with me. I also have purchased several cars from Zimmerman and have been treated well, More

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Seamless transaction from first contact through vehicle pickup, appreciated the no nonsense completion of requests and the overall pace of all the interactions from salesman Luis Arango to paperwork with R pickup, appreciated the no nonsense completion of requests and the overall pace of all the interactions from salesman Luis Arango to paperwork with Ricky Unholz. Have leased from them previously so assume the servie to come will be as good as my previous experience. New facility access is is very convenient for me which is an added plus. More

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I have purchased 7 vehicles from Luis Arango over the past 7 years. He is an exceptional sales person and has his customers best interests at heart. Zimmerman Honda does a very professional job in deal past 7 years. He is an exceptional sales person and has his customers best interests at heart. Zimmerman Honda does a very professional job in dealing with their customers. They don't play games or try to sell you something you don't need. Pricing is reasonable. Paper work is quick and efficient. The Honda product line is the best value product on the market. What you pay for the features you get is second to no other brand. Plus the quality and reliability of the Honda product line is exceptional. I have never had any major service issues with any Honda I have owned and service on any of my vehicles has always been minor and rare. The best part is that these vehicles hold their value so when you trade in down the road, you get more trade in value. I am exceptionally pleased with Luis, Zimmerman Honda, and the Honda product. More

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Bought a 2009 certified honda crv. The day of the sale was great. Now today, 6 days after the initial sale, took the car in for service. At time of purchase, noticed a noise which sounded like a tire. Giv was great. Now today, 6 days after the initial sale, took the car in for service. At time of purchase, noticed a noise which sounded like a tire. Given an iou/promise for service. Was told they would do whatever it would take to fix the noise and make the purchase a happy one. That did NOT happen. Today, they said the noise is normal to a honda. If I was told that the day of purchase, I would have walked away & ; not purchased the vehicle. They claim the tires were put on new when taken in on trade. That is the reason the dealer gives that it can't be the tires causing the noise. What happened to the iou/promise to make me happy? The dealer would not even satisfy me by putting on new tires. Have they never heard of it being possible for a new tire being bad? I'm not happy and the dealer doesn't care. The salesman was great the day of purchase, but follow up of promises given that day were not kept. Thanks to my salesman, this purchase has become a good experience. Today I took my Honda back a 2nd time for service. They did as I asked & put a new set of tires on. They put a different brand; the noise is gone & the vibration in the steering wheel is gone. Thanks to my salesman this has become a good experience. As long as my salesman is there, I will return to Zimmerman Honda with my business. More

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