Luis Correa | Page 16

Qasim Dawood the finance manager is not trustworthy. He told me I would be able to use my final service in my lease contract, on the day of expiration, which ended up not being true, costing me 1 servic He told me I would be able to use my final service in my lease contract, on the day of expiration, which ended up not being true, costing me 1 service visit. When I purchased the vehicle, negotiating a new service contract was a headache, and was made even more difficult by him telling me about a "rebate", only to later say it was not a rebate. I'll never return to Depaula, other than to use my purchased service appointments (1 of which I was forced to use the day I purchased my vehicle. More

by davesacca Verified Customer Verified Customer

Helpful 0

Report | Print

They were willing to put on my license plates to which I'm grateful. Great job on the state inspection. I'm grateful. Great job on the state inspection. More

by dave.langley Verified Customer Verified Customer

Helpful 0

Report | Print

Very happy with the service and service rep. No stress visit. Every thing worked out well. No stress visit. Every thing worked out well. More

by PSMAPLE Verified Customer Verified Customer

Helpful 0

Report | Print

Always a great experience, the entire staff are friendly and happy. They explain what additional work is needed and what may be needed on next service. I have a level of confidence in these people, I've nev and happy. They explain what additional work is needed and what may be needed on next service. I have a level of confidence in these people, I've never had in dealing with a service department at a dealer. I tell everyone to take their fords here. By the way, it's a 20 mile drive for me, and I live 1 mile from a dealer in Latham, that alone should be endorsement enough More

by rmcintosh379 Verified Customer Verified Customer

Helpful 0

Report | Print

Consistent follow up throughout my appointment. Thorough video of my vehicle and accurate recommendations for upcoming maintenance. Thorough video of my vehicle and accurate recommendations for upcoming maintenance. More

by hmorse07 Verified Customer Verified Customer

Helpful 0

Report | Print

Dropped my car off on a Wed afternoon, was ready by noon next day everything taken care of. Friendly service workers, I had contact with Lenny and Louis, both very nice gentlemen. Will definitely use DePaul next day everything taken care of. Friendly service workers, I had contact with Lenny and Louis, both very nice gentlemen. Will definitely use DePaul service again. More

by Purplelady Verified Customer Verified Customer

Helpful 0

Report | Print

Luis was extremely helpful and clearly communicated everything that was going on with my vehicle. When there were changes to what needed to be done he called and walked me through it and confirmed ever everything that was going on with my vehicle. When there were changes to what needed to be done he called and walked me through it and confirmed everything before moving forward. More

by dan.duerr Verified Customer Verified Customer

Helpful 0

Report | Print

The Ford staff were very friendly and took care of our car in the specified time. car in the specified time. More

by addy1948 Verified Customer Verified Customer

Helpful 0

Report | Print

Great helpful people very nice and friendly staff the help with any issues that you may have help with any issues that you may have More

by Woodshopaddic Verified Customer Verified Customer

Helpful 0

Report | Print

They were pleasant to talk to and treated my concerns as a priority both professionally and personally. Never had this experience with any other dealership I have worked with. a priority both professionally and personally. Never had this experience with any other dealership I have worked with. More

by theresa.daniels10 Verified Customer Verified Customer

Helpful 0

Report | Print