Luis Prada
Luis Prada at Herb Gordon Subaru
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Luis Prada | Page 2

Service Advisor

Herb Gordon Subaru

3161 Automobile Blvd
Silver Spring, MD 20904

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5.0
104 Reviews

Dealership Experience

2 yrs, 10 mos

Languages Spoken

Spanish Spanish

5.0

104 Reviews

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104 Reviews of Luis Prada

January 03, 2024

Dealership Rating
Employee Rating

The best service organization I have ever dealt with. Staff are experienced, professional and well trained. Customer service is a first priority. More

by Bearchamp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2024

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 16, 2023

Dealership Rating
Employee Rating

Luis is amazing, he has provided excellent service on several occasions and I completely trust his judgement and recommendations. If you're looking for a hassle-free and informative car service experienc More

by dimnsid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2023

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 07, 2023

Dealership Rating
Employee Rating

Very professional, and they stand behind their word. Highly recommend Herb Gordon Subaru! Ask for Joe, Eddie, Mike, and for service needs Luis! Very knowledgeable, and polite. More

by Madelynn.evans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2023

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 24, 2023

Dealership Rating
Employee Rating

The attention it was very good I had a very good service from who attended to me More

by Julio
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Dec 01, 2023

Herb Gordon Subaru responded

Hi Julio, we appreciate your positive review about your recent experience with us! We hope you continue to choose us for all your automotive needs! Take care!

November 07, 2023

Dealership Rating
Employee Rating

Great salesforce great service department Mr. Prado from Service is an excellent service writer very courteous More

by Asroughani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 06, 2023

Dealership Rating
Employee Rating

While I spent 3 hours even from an 11:30 am appointment, service was good. Forget walk-ins, honor appts first. Also, ensure customer info is correct in dealer system. Mine is still incorrect. Employee at ca More

by MSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 03, 2023

Dealership Rating
Employee Rating

Great dealership! The staff is very friendly and communicative. From the service associate to the loaner call folks, the whole process was smooth and I felt very taken More

by melanie_muscar
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

October 24, 2023

Dealership Rating
Employee Rating

Friendly, accommodating, conscientious about my time. Easy to schedule and able to fit in for reasonable emergencies. More

by Christine
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Goodman

August 31, 2023

Dealership Rating
Employee Rating

Nice place, great service, quality and professionalism of each worker. I recommend to Luis Prada great person. More

by dscardenas85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2023

Herb Gordon Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 21, 2023

Dealership Rating
Employee Rating

Easy to set up appointments, good service, lovely waiting areas for quiet work or just hanging out. More

by shadow.hachi
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2023

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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