Luke Lord
Luke Lord at Phil Fitts Ford & Lincoln
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Luke Lord | Page 3

Sales & Leasing Consultant

Phil Fitts Ford & Lincoln

3250 Wilmington Road
New Castle, PA 16105

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4.8
93 Reviews

I have been working at Phil Fitts Ford & Lincoln for over 4 years. I enjoy hunting, fishing, biking and woodworking. I am a Dad and a Veteran of the Navy. My favorite movies are Die Hard and Ghost Busters. Come see me at Phil Fitts Ford and I'll make you an amazing deal with zero pressure!

Dealership Experience

7 yrs, 6 mos

Industry Experience

7 yrs, 6 mos

Languages Spoken

English English

4.8

93 Reviews

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93 Reviews of Luke Lord

August 03, 2021

Dealership Rating
Employee Rating

Excellent in all aspects. Everyone was courteous, informed and more than willing to answer all questions and concerns. Would highly rexommend this dealership to anyone. More

by blubart
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 28, 2021

Dealership Rating
Employee Rating

Phil Fitts Ford has always treated myself and my family, well. Their courteous and professional attitude towards customers has never given me any sense of doubt when purchasing a vehicle or visiting for re More

by jonathanbees
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Hietsch, Brian Grantham

July 02, 2021

Dealership Rating
Employee Rating

Luke Lord went out of his way to find me the best deal on the best car suitable for my needs. This was the 2nd time he came through to get me the perfect car! When I left I told him, "see you next time." More

by ljjones6574
Customer Service
Friendliness
Price
Recommend Dealer
Yes

June 15, 2021

Dealership Rating
Employee Rating

Was a wonderful car-buying experience. Luke answered all the questions we had and kept us well informed throughout the whole process of purchasing out new Mustang Mach E. More

by jfoster13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

May 28, 2021

Dealership Rating
Employee Rating

Luke Lord was great to work with again. I will keep going to Fitts Ford as the whole dealership is easy to work with from parts to the service department. I purchased a vehicle this time and the next time to More

by bluquirt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Oliva

May 26, 2021

Dealership Rating
Employee Rating

Such a friendly atmosphere for a dealership. Always greeted by someone with a smile willing to help. Would not go anywhere else for buying or service. More

by ltlord810
Customer Service
Friendliness
Price
Recommend Dealer
Yes

May 25, 2021

Dealership Rating
Employee Rating

It is always a pleasure to visit Phill Fitts Ford. The sales and service departments are both friendly, accommodating and professional. Thanks for another great experience. More

by JAIME.DAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darius Carter , Becki Davison, Kevin Whitty

May 24, 2021

Dealership Rating
Employee Rating

Great service very polite and helpful. Luke quickly assisted me in finding the vehicle I was looking for. And, got me a fair trade in price on my vehicle. More

by philtylersims
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Grantham

May 19, 2021

Dealership Rating
Employee Rating

Luke Lord was outstanding. Took the time to explain everything on the truck. Took the time to find the truck we wanted even at another dealer in another state and was delivered to dealer in record time More

by puttsmom21
Customer Service
Friendliness
Price
Recommend Dealer
Yes

May 11, 2021

Dealership Rating
Employee Rating

Excellent staff and easy to work with. All employees all very trained and can be trusted with you vehicle. Highly recommend this dealership to others. More

by GCARR56123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Albee Mangino, Mike Hietsch , Kevin Whitty