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Luke Lord | Page 8
Sales & Leasing Consultant
Phil Fitts Ford & Lincoln
3250 Wilmington Road
New Castle, PA 16105
I have been working at Phil Fitts Ford & Lincoln for over 4 years. I enjoy hunting, fishing, biking and woodworking. I am a Dad and a Veteran of the Navy. My favorite movies are Die Hard and Ghost Busters. Come see me at Phil Fitts Ford and I'll make you an amazing deal with zero pressure!
Read moreDealership Experience
7 yrs, 6 mos
Industry Experience
7 yrs, 6 mos
Languages Spoken
English
93 Reviews
Write a Review93 Reviews of Luke Lord
November 26, 2018
Fast, friendly and professional This dealership was friendly and understanding. Went in to look at a truck with 3 kids and they were friendly to us and our kids. They made the proces This dealership was friendly and understanding. Went in to look at a truck with 3 kids and they were friendly to us and our kids. They made the process very smooth and fast. Luke explained everything to us and gave us options that was suitable to our income. I would recommend this dealer and sales associate, if you want a friendly, fast, comfortable and professional truck/car buying experience. More
Other Employees Tagged: Eric Altman
November 23, 2018
Used van purchase I contacted dealership about van I was looking at. I live 1.5 hrs away. They were upfront and honest about vehicle. Salesman,Luke Lord, was outstan I contacted dealership about van I was looking at. I live 1.5 hrs away. They were upfront and honest about vehicle. Salesman,Luke Lord, was outstanding. He even helped me take storage units and ladder rack off my old van. More
Other Employees Tagged: Mike Hietsch
November 14, 2018
No pressure and easy to work with. I was able to negotiate on a new Escape and was very happy with the dealership working with me on my trade and making my new car experience a good one I was able to negotiate on a new Escape and was very happy with the dealership working with me on my trade and making my new car experience a good one. More
November 08, 2018
Great Experience Start to Finish!! Luke and Michael are great to do business with. Both were great communicators and transaction was very smooth. Thanks for the assistance on my purchas Luke and Michael are great to do business with. Both were great communicators and transaction was very smooth. Thanks for the assistance on my purchase. More
Other Employees Tagged: Mike Hietsch
October 24, 2018
New purchase Great experience..... Luke worked with us on our budget real well.. Eric was awesome in the finance department.. Luke was very honest with me and my w Great experience..... Luke worked with us on our budget real well.. Eric was awesome in the finance department.. Luke was very honest with me and my wife about everything. More
October 11, 2018
Excellent buying experience as always I just purchased my 3rd vehicle from Luke Lord at Phil Fitts Ford! Excellent buying experience, fast friendly staff. I’ve been to this dealership mult I just purchased my 3rd vehicle from Luke Lord at Phil Fitts Ford! Excellent buying experience, fast friendly staff. I’ve been to this dealership multiple times, and I’ve never had a bad experience or bad service! They treat you like you should be treated! I would highly recommend Phil Fitts Ford to anyone! More
Other Employees Tagged: Brian Grantham , Eric Altman
October 08, 2018
Excellent sales My salesman was very knowledgeable and was not pushy. He was very helpful and personable throughout the whole sale. I would recommend Luke to anyone l My salesman was very knowledgeable and was not pushy. He was very helpful and personable throughout the whole sale. I would recommend Luke to anyone looking to buy a new or used car. More
September 19, 2018
A Pleasurable Car buying experience I've been getting my old car serviced with Phil Fitts Ford for years. Came to the Ford dealership after having looked at their Ford Fusions on the we I've been getting my old car serviced with Phil Fitts Ford for years. Came to the Ford dealership after having looked at their Ford Fusions on the website. The car looked absolutely great. A 2016 AWD with the bells and whistles for with less than 10,000 miles under $25,000 was a bargain I had to jump on. I had been shopping around a bit and the minute I hopped into the Fusion I knew I had to get it. So many new features I wasn't used to, having driven a standard focus for so long. Luke Lord was friendly and personable and helped explain all the stuff I could look forward to when upgrading considerably. After doing all the paperwork and a day later, I was driving off in my new car! I was excited to finally upgrade to something that I can look forward to driving for a long time to come! Absolutely a pleasurable car buying experience! More
July 20, 2018
Ford Flex If you’re looking for a personable, relaxed and no-pressure auto buying experience, come and see Luke at Phil Fitts! We were 100% happy with the exper If you’re looking for a personable, relaxed and no-pressure auto buying experience, come and see Luke at Phil Fitts! We were 100% happy with the experience start to finish. More
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Other Employees Tagged: Mike Hietsch , Brandon Fabian
July 16, 2018
Luke hooked me up Luke took the time along with his boss to find just what I wanted. Got a better price than what I figured on my trade in. After the sale Luke showed m Luke took the time along with his boss to find just what I wanted. Got a better price than what I figured on my trade in. After the sale Luke showed me the ins and out of my new truck. Set up my blue tooth and google map. I usually don't like truck shopping. My experience this go around was good. More
Other Employees Tagged: Mike Hietsch, Brian Grantham