Madison Frickenstein
Madison Frickenstein at Hyundai of St Augustine
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Madison Frickenstein | Page 2

Service Advocate

Hyundai of St Augustine

1111 Marketplace Dr.
St. Augustine, FL 32084

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5.0
39 Reviews

Dealership Experience

1 yr, 1 mo

Industry Experience

7 yrs, 11 mos

Languages Spoken

English English

5.0

39 Reviews

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39 Reviews of Madison Frickenstein

April 17, 2024

Dealership Rating
Employee Rating

i’ve been dealing with Hyundai Of Saint Augustine now for three years. My overall experience is very positive friendly, professional, and very much willing to work with you. More

by jeclausner
Service Price Transparency
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Recommend Dealer
Yes
Apr 18, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 rating. We sincerely appreciate your loyalty to Hyundai of xx. Augustine over the years. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

April 16, 2024

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Since the very beginning, Madison has been wonderful and extremely professional taking the time explaining the situation w my car. You can tell just by the way she does her job that she has the best interes More

by UHEARDMEINJAX
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Coben Balch, Sylvester Moore , Leon in used car sales is wonderful.

Apr 17, 2024

Hyundai of St Augustine responded

Thank you for the candid feedback and 4 star rating. I am glad to hear you enjoyed working with Madison, she is a valuable member of our team. I apologize the other associate didn't live up to our goal of providing exceptional service, and I appreciate you bringing this to my attention. Joe King, our Service Director, and myself will work with all our team members to ensure we are providing our valued guests such as yourself the best experience. I appreciate your understanding as we grow as an organization and sincerely appreciate your loyalty to Hyundai of xx. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

April 16, 2024

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Professional friendly informative. On time great communication. Very reasonable. Will definitely recommend without hesitation. Thank you More

by DGBTOURING
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Recommend Dealer
Yes

Other Employees Tagged: Danny Perez, Danny Torres

Apr 17, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of xx. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

April 12, 2024

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Friendly and informative. Would highly recommend them the wait time I was given was accurate. More

by zaza6
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Recommend Dealer
Yes
Apr 12, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of xx. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

April 10, 2024

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The staff is very friendly plus their customer service is unbeatable! No complaints at all. More

by pam.reynolds2
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Recommend Dealer
Yes

Other Employees Tagged: John Stephens

Apr 10, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of xx. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

April 06, 2024

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Travis and Thomas and Demetrius went above and beyond today!! I was treated with respect, curiosity and fairness the whole experience. They were all very honest and helpful and made the buy my first new More

by Tammiwebb
Sales Price Transparency
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Recommend Dealer
Yes
Apr 07, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. I am glad to hear you enjoyed working with Demetrius, Thomas, and Travis, they are all valuable members of our team. Congratulations on your new Venue! We sincerely welcome you to the Hyundai of xx. Augustine family. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

March 30, 2024

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When I arrived the gentleman was pleasant and instructed me that Madison would be out shortly to go over my 1st service. She greeted me with enthusiasm and went over what what would take place in the servic More

by MYA868
Recommend Dealer
Yes

Other Employees Tagged: Madison Frickenstein

Mar 30, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoyed working with Madison, she is a valuable member of our team. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 23, 2024

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Pleasantly supportive with the service that I received, they were able to take me a day early and was done in no time . Very friendly and knowledgeable More

by JTS050266
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Recommend Dealer
Yes
Mar 23, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of xx. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of xx. Augustine

March 22, 2024

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It took a couple tries figuring out what was actually wrong with my car but all in all, they went over every possibility and it seems we found the issue and it’s been fixed. The staff at Hyundai St.Augus More

by shannonhays94
Service Price Transparency
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Recommend Dealer
Yes
Mar 22, 2024

Hyundai of St Augustine responded

Thank you for the 5 star rating. I am glad to hear that the team was able to address your concerns, although we apologize it took longer than expected to diagnose your vehicle. We will work continuously everyday to improve our organization in everyway to better serve our valued guests such as yourself. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

March 20, 2024

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The service at Hyundai of St. Augustine is superior to any other around. Everyone is helpful and Maddie is amazing! The new facility is clean and comfortable. Keep up the great wo More

by KMOORE321
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Recommend Dealer
Yes
Mar 20, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. I am glad to hear you enjoyed working with Maddie, she is a valuable member of our team. We will continue to work harder and smarter everyday to provide exceptional service from exceptional people. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

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