Mallory Roberts
Mallory Roberts at Jim Ellis Toyota of McDonough
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Mallory Roberts | Page 2

Sales Associate

Jim Ellis Toyota of McDonough

144 Hwy 81 West
McDonough, GA 30253

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4.9
212 Reviews

Industry Experience

4 yrs, 11 mos

Languages Spoken

English English

4.9

212 Reviews

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212 Reviews of Mallory Roberts

May 03, 2024

Dealership Rating
Employee Rating

Great price negotiated but easily the most involved post-sale process I’ve encountered. I feel like critical portions of the purchasing process were missed at the time of transaction and I’ve been work More

by Dealer_Rater
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff?

May 05, 2024

Jim Ellis Toyota of McDonough responded

We're sorry to hear about the challenges you've encountered post-sale. Ensuring a smooth and comprehensive purchasing process is important to us at Jim Ellis Toyota. Your feedback helps us identify areas for improvement, and we're committed to rectifying any issues you've experienced. Please feel free to reach out to us directly at (770) 746-9374 so we can address your concerns and ensure your complete satisfaction. Thank you for bringing this to our attention.

April 28, 2024

Dealership Rating
Employee Rating

I loved working with Mallory! I loved the experience and I love my car! Everyone on the team made everything easy. I would recommend Mallory and Jim Ellis Toyota to anyone. More

by Sbsc
Recommend Dealer
Yes

Other Employees Tagged: William Mason

May 02, 2024

Jim Ellis Toyota of McDonough responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the positive feedback, and we hope that you have a great day!

April 03, 2024

Dealership Rating
Employee Rating

Mallory Roberts is absolutely AMAZING in Sales! A true professional who listens to your needs and requests. She is also a great communicator who made this car buying process easy. Make sure you ask More

by Vonita Green
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ahmad Ali, Michael Green, Jamari Byars, Arsyndrea Harris, Jeremaine Hill , Shanaya in Appraisal for Trade In

Apr 05, 2024

Jim Ellis Toyota of McDonough responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for your business! Take care!

April 01, 2024

Dealership Rating
Employee Rating

Shoutout to my salesperson Mr. Ahmad! Syn,Mallory, and Dani were awesome as well ! I love my new Camry ! More

by isabelhernandez20017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 04, 2024

Jim Ellis Toyota of McDonough responded

We're so pleased to hear about your positive experience with Mr. Ahmad and the team! Enjoy your new Camry and know we're here whenever you need further assistance. Thank you for the shoutout and for choosing us for your automotive needs!

April 01, 2024

Dealership Rating
Employee Rating

Thank you so much for a wonderful experience! Make sure you ask for Mallory, she’s so personable and very informative. Her colleagues Syn, Mr. Ali, & Dani treated me my family and were very frien More

by Riqueisiah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ahmad Ali, Arsyndrea Harris

Apr 04, 2024

Jim Ellis Toyota of McDonough responded

We're thrilled to hear about your wonderful experience and the excellent service provided by our amazing salespeople! It's great to know that our team's friendliness and informative approach made a positive impression on you and your family. Thank you for highlighting and recommending our staff at Jim Ellis Toyota! We look forward to continuing to provide you and future customers with personable and top-notch service.

April 01, 2024

Dealership Rating
Employee Rating

Thank you so much to my sales lady Syn for a wonderful experience . Although Im not looking to purchase until a few months she went above and beyond to answer my questions. Mallory was so sweet , Mr.Ali k More

by harrisforgenna197
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 04, 2024

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We're thrilled to hear that our team went above and beyond to make your visit enjoyable, informative, and comfortable, even though you're not ready to purchase just yet. Your willingness to recommend us means a lot, and we look forward to providing the same level of service to anyone you refer to us. We'll be here when you're ready to take the next step in your vehicle purchase journey!

March 29, 2024

Dealership Rating
Employee Rating

Thank you Ahmad for my new Corolla SE. Shoutout to Syn, Mal, Jamari & Dani too !! Great team. More

by Jiquezswiney04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2024

Jim Ellis Toyota of McDonough responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

March 23, 2024

Dealership Rating
Employee Rating

Had a great experience with Syn purchasing my Corolla Cross. Thank you to Mal , Ahmad, and Jamari as well More

by Cj92495
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2024

Jim Ellis Toyota of McDonough responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

March 23, 2024

Dealership Rating
Employee Rating

Had a smooth process with the team over at Toyota in McDonough.( Syn, Mal, Ahmad& Jamari) More

by Aliqueskerritt6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2024

Jim Ellis Toyota of McDonough responded

Hi, that's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

March 20, 2024

Dealership Rating
Employee Rating

Ahmad and Leon were great. I appreciate them and I love my new vehicle! I'll recommend anyone here. Thank you mallory for your help! More

by campnichellem324
Recommend Dealer
Yes

Other Employees Tagged: Ahmad Ali, Leon Poole

Mar 22, 2024

Jim Ellis Toyota of McDonough responded

Hi, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

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