Maria Capello
Maria Capello at Rockland Chrysler Dodge Jeep RAM

Maria Capello

Customer Relations Manager

Rockland Chrysler Dodge Jeep RAM

60 NY-304
Nanuet, NY 10954

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4.1
226 Reviews
4.1

226 Reviews

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226 Reviews of Maria Capello

June 17, 2025

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Truly grateful for the work they do at Rockland. The staff are my family for life. I refuse to go anywhere else to service and to purchase my vehicle. More

by NYLOTUS33
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Recommend Dealer
Yes

Other Employees Tagged: David Del Cristo

June 17, 2025

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Absolutely outstanding service—friendly, efficient, and truly caring staff. I always trust them with my car! More

by peter marsella
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Leahy, David Del Cristo

June 15, 2025

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Completely Satisfied with the service department, thank you for taking care of me and my vehicle it is greatly appreciated. you have a customer for life. More

by aspen91
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Recommend Dealer
Yes
Jun 16, 2025

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your kind words about our Service Department. We truly appreciate your loyalty to Rockland Chrysler Dodge Jeep Ram. Take care.

June 11, 2025

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Very satisfied with the service department. I purchased my 2021 Jeep Renegade and bring it to them for regular service. All of the advisers, valet’s, and mechanics that I’ve had contact with ha More

by Jeffreydstahl
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Leahy , Brendan Dupper

Jun 16, 2025

Rockland Chrysler Dodge Jeep RAM responded

We're pleased to hear that you're satisfied with our service department and your 2021 Jeep Renegade. Our team appreciates your business and looks forward to assisting you again at Rockland Chrysler Dodge Jeep Ram.

June 11, 2025

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Absolutely terrible experience. From the moment I walked in, the staff at Chrysler CDJR were rude, dismissive, and completely uninterested in helping. I came in with a serious issue More

by Eil Safern
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Recommend Dealer
No

Other Employees Tagged: Kevin Leahy, David Del Cristo

Jun 16, 2025

Rockland Chrysler Dodge Jeep RAM responded

Hello Eil, Your feedback is important to us, and I would appreciate the opportunity to speak with you about the level of customer care you received from our Service Team during your recent visit. Please reach out to me directly at your earliest convenience. Thank you, Maria Capello Customer Relations Manager (845) 405-7698

June 09, 2025

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Great service and great people, service department was very helpful.. got a great deal on my gladiator..very happy More

by Manolojuelz
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Recommend Dealer
Yes
Jun 16, 2025

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your kind words. We're pleased to hear that our Service Department at Rockland Chrysler Dodge Jeep Ram met your needs and that you're happy with your Gladiator deal. All the best!

June 07, 2025

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We had very good experience, Brandon kept us up to date on the repair and called when our car was ready. The service department completed to fix the problem in a reasonable time. It was a pleasure workin More

by mac4812
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Oliver McIntyre, David Del Cristo , Brandon Dupper

Jun 08, 2025

Rockland Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience at Rockland Chrysler Dodge Jeep Ram. We’re pleased to hear you had a positive visit with our team at the service department.

June 07, 2025

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A $300 'diagnostic' fee to tell me that I had a crack in my plastic windshield wiper fluid reservoir is very unreasonable for 10 minutes of work, and then quoting me around $1000 to replace the cracked plas More

by lrcohen1961
Recommend Dealer
No
Jun 09, 2025

Rockland Chrysler Dodge Jeep RAM responded

.

June 05, 2025

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Very pleasant staff. Work was done within time stayed. Nice clean waiting room with complimentary drinks and snacks! More

by fishonline27
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Leahy, David Del Cristo

Jun 05, 2025

Rockland Chrysler Dodge Jeep RAM responded

We're grateful for your positive feedback and glad you enjoyed the waiting room and our team's efforts at Rockland Chrysler Dodge Jeep Ram.

May 28, 2025

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Employee Rating

Poor communication throughout. The service was not completed correctly and we were made to wait as they could not find our car More

by OLOONEY13
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: brendan dupper

May 28, 2025

Rockland Chrysler Dodge Jeep RAM responded

We’d like to take a moment address your recent review. We acknowledge that there was a miscommunication with paperwork concerning your wife’s oil change. As soon as we were informed, your wife was offered a complimentary oil change as a goodwill gesture—valued at $125. In addition, as per our follow-up conversation, we stressed to you that when we are at fault, we do the best we can to make a wrong right for our customers. In parting, customer satisfaction will always be our top priority. We wish you all the best in finding a service center that aligns with your expectations in the future. Maria Capello Customer Relations Manager

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