Maricella Moraga
Maricella Moraga at Mark Kia
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Maricella Moraga | Page 10

Finance Manager

Mark Kia

3333. N 89th ST
Scottsdale, AZ 85251

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4.9
111 Reviews
4.9

111 Reviews

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111 Reviews of Maricella Moraga

July 21, 2019

Dealership Rating
Employee Rating

Service at the Standard of Excellence How many people actually have the time to stress negotiating what you can get from a car deal? Nobody these days. Mark Kia tells you upfront how they More

by QuinnTones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Cruckson, Jacob Delaney

Jul 22, 2019

Mark Kia responded

That is great to hear, Quinn! Thank you for taking the time to write a kind review. Mark KIA appreciates your time and business. We are looking forward to working with you again in the future. Congrats on your new vehicle, and welcome to the KIA family!! Michelle Freese Michelle.freese@markkia.com CRM

July 20, 2019

Dealership Rating
Employee Rating

Good & Bad Kenny was a very nice, easy going, no pressure salesman! He’s very understanding to a customers wants and needs! Was originally supposed to have M More

by carbuyer101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Fenimore, Chip McPherson, Kenneth Williams

Jul 22, 2019

Mark Kia responded

Thank you for the feedback on your experience with us, CarBuyer101! We appreciate you choosing to do business with Mark KIA. Please feel free to reach out if you need absolutely anything!! Michelle Freese Michelle.freese@markkia.com CRM

July 15, 2019

Dealership Rating
Employee Rating

Worst customer service experience.... EVER We debated whether or not leaving a review was even worth it, but we figure it’s important to warn others not to go here, especially if you get stuck More

by SJones
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Jacob Delaney, Bryce Young

Jul 17, 2019

Mark Kia responded

Hi SJones, thanks for the constructive feedback. As I am sure you are aware, KIA Tellurides are a special order vehicle. Meaning, you can only purchase them before delivery. We have been very honest, but I do understand your frustrations with the whole process. We appreciate you giving Mark KIA the opportunity to earn your business. Please feel free to reach out to me if I can do anything for you. Michelle Freese Michelle.freese@markkia.com CRM

Jul 18, 2019

SJones responded

Oh trust me, I’m fully aware but obviously you are not up to date on policy and aren’t aware on how EVERY dealership in Arizona and around the country are dealing with the telluride. We left your dealership and went to another where we DIDN’T purchase until the car was delivered, two days later. Learn your facts and don’t try to make clients feel dumb as if they don’t know what they’re talking about. Don’t lie and try to make my review seem invalid, especially when every other dealership says the car is not to be signed until delivered, Michelle. Nice try.

July 12, 2019

Dealership Rating
Employee Rating

No Pressure/Accommodating Sale Experience My salesman, Frank Cruckson, listened to me throughout the entire purchase. I was in and out of the dealership (and in discussions with Frank) for ove More

by PGOptima
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Cruckson, Kenneth Williams

Jul 13, 2019

Mark Kia responded

That is great to hear, PGOptima! We are so pleased to hear Frank took great care of you. Thank you for choosing Mark KIA!! Michelle Freese Michelle.freese@markkia.com CRM

May 15, 2019

Dealership Rating
Employee Rating

Simple. No nonsense car buying!! I have purchased a lot of cars. Usually a long drawn out process. Takes some of the excitement out of experience. At Mark KIA, it was a breeze. I dea More

by Drtooth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emmanuel Nolan

May 21, 2019

Mark Kia responded

Thank you for the great feedback, Drtooth! We appreciate you taking the time out of your day to recommend Mark KIA. Please let us know if we can do anything else for you! Michelle Freese Michelle.freese@markkia.com CRM

May 07, 2019

Dealership Rating

Emmanuel is the best! Our second car we have purchased at Mark Kia and Emmanuel helped us with both purchases. He's awesome to work with and was so helpful. He took his ti More

by Abird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emmanuel Nolan

May 21, 2019

Mark Kia responded

Thank you for the kind review, congratulations on your beautiful new Telluride! We are so happy to hear you chose to work with Emmanuel again. We appreciate you choosing to do business with Mark KIA! Michelle Freese Michelle.freese@markkia.com CRM

May 05, 2019

Dealership Rating
Employee Rating

Smooth and enjoyable process. Great experience. I’ve worked at multiple car dealerships and I’ve avoided financing a car until yesterday because of my distaste for the process. Working with Jewlie M More

by Tyjanik11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Tatge, Chip McPherson, Jewlie Mendoza

May 20, 2019

Mark Kia responded

Thank you for the great review and recommendation, Tyjanik11!! We appreciate you taking the time to review our team members, and dealership. We are so pleased to hear you had a great experience!! Michelle Freese Michelle.freese@markkia.com CRM

April 11, 2019

Dealership Rating
Employee Rating

Great experience Everything was awesome! Very efficient great service! All of staff was very welcoming and attentive. They met all needs and went above and beyon More

by Dawnt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lucas Wilson , Ryan McDade

Apr 11, 2019

Mark Kia responded

Hi Dawnt, thank you for the kind review! We are pleased to hear you enjoyed your experience with us. Michelle Freese Michelle.freese@markkia.com CRM

April 03, 2019

Dealership Rating
Employee Rating

Difficult Deal With Happy Ending I had a super complicated deal to work thru. Kevin really camel thru from soup to nuts. Did a great job at following up with me on any questions or co More

by Bobashcraft
Recommend Dealer
Yes

Other Employees Tagged: Kevin Veliz

Apr 11, 2019

Mark Kia responded

Hi Bob, congratulations on your new Stinger!! We are so happy it all worked out the way it was supposed to. Please let us know if there is anything else we can do for you. Michelle Freese Michelle.freese@markkia.com CRM

March 28, 2019

Dealership Rating
Employee Rating

Probably the worst experience I've ever had-Reality Show Bad It's almost comical how incompetent and careless everyone who I interacted with at Mark Kia....and even though I bought a car from them 3 months ago, More

by SB123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jim Malvestuto, David Fattaleh , Johnny Bounds, David Clark, Jacob Delaney, Blake Mahaffey, Peter Meyerhoff, Juan Rodriguez

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