Mark Buell | Page 3
Customer Service Specialist
CDJR of Leesburg
3401 US-441
Fruitland Park, FL 34731
49 Reviews
Write a Review49 Reviews of Mark Buell
January 12, 2024
Muy agradecido del servicio prestado en este dealer el Sr José Valdez es muy profesional y atento José Valdez es muy profesional y atento More
Other Employees Tagged: Charles Hunter, Carlos Mendoza, Jose Valdes, Katie March
January 05, 2024
The service department with Blaine Yager is on top of their game. He knows his job and revises top notch service. their game. He knows his job and revises top notch service. More
Other Employees Tagged: James Cavitalo , Jay Gonzal, Blaine Yager, Sales Mgr Charles ?
January 05, 2024
Great service by Jose and all. Mark and all in the patron lounge were great! Mark and all in the patron lounge were great! More
Other Employees Tagged: Jose Valdes
December 29, 2023
Excellent customer service Ryan was very professional and the service department was extremely efficient always a great experience when taking my jeep in for servicing also the sales manager Charles goes abo the service department was extremely efficient always a great experience when taking my jeep in for servicing also the sales manager Charles goes above and beyond making my visit enjoyable. More
Other Employees Tagged: Charles Hunter, Tiffany Fletcher, Kobe Hiltz, Mike Liss, Katie March, Kimberly Lewis, Kirk Killedrew, Mike Little , Billy Berg, Ryan
December 16, 2023
Two representatives contacted me within one week. They both were explained that a deal was consummated however neither got back with follow up. Salesperson was Jay G and sales Manager after approving They both were explained that a deal was consummated however neither got back with follow up. Salesperson was Jay G and sales Manager after approving deal used some balony story to cancel the deal. Purchase multiple Chryslers here and all service for several years. Looking for new home for future auto needs. A. Brooks More
Other Employees Tagged: Jay Gonzal, Blaine Yager, Sales manger G
December 11, 2023
I had a good time talking with some of the employees while I was there eating. The free hotdogs while I was there eating. The free hotdogs More
Other Employees Tagged: Steve Bianchi
November 15, 2023
I live a stone throw from Napleton Dodge on Hwy 50 (about 6 minutes from home), but I drive over 45 minutes from my home to CDJR of Leesburg because of the service I receive from Jose Valdes-Rosado and the t 6 minutes from home), but I drive over 45 minutes from my home to CDJR of Leesburg because of the service I receive from Jose Valdes-Rosado and the technicians that work on my vehicle. When I bring my vehicle there, I'm confident that the work done on my vehicle will be the best. The entire staff at CDJR are great, friendly and professional. From the minute I arrive I'm treated great by Jose, Mark B. and Charles Hunter, in the service waiting area. Keep up the great work. More
Other Employees Tagged: Charles Hunter, Jose Valdes
November 09, 2023
This was the worst experience i have ever had with this dealer and the service person assigned to my vehicle was unprofessional and lack of time mgmt! Dropped the vehicle off on Sunday and had a 7:30 am dealer and the service person assigned to my vehicle was unprofessional and lack of time mgmt! Dropped the vehicle off on Sunday and had a 7:30 am appointment for Monday! Truck was not wanting to start! Truck was not checked in until 8:52 am. At 12;01 pm they said need to replace battery due to bad cell. DId not bother to say which battery and I already had a battery replaced back in May 2023 in NC Dealer. they send me a quote for a battery which had a signficant mark up but I told them battery had been changed and they had to call the NC dealer to get the paperwork, Of course they call at lunch and then never follow up and I called and ask them to send the info. This truck has two batteries and they said they had to put a new battery to continue with the diagnostic . I told them that I also had an extended warranty and of course the guy calls after hours on day 1 to see if its covered. I texted the next morning asking for an update. Since it was taking so long I texted and told the adviser that Something does not sound right and that I will pick my truck up around 4 pm on Tuesday and take it to the waynesville dealer in Nc to see what is going on. When I arrived around 4:30 pm he did not even acknowledge me and told me owed around 200.00 and had someone else get my truck and bring it around! My truck was not a priority to him and if he would have said that one of the two batteries had a bad cell and that is was the one not replaced and due to the bad cell it will need to be replaced! it was not until the mid day on day two that he said this in the text message! He did not stay on top of truck and getting me the info in a timely manner. I had to call the other dealer and have them send the info over in regards to the battery and also calling regarding the extended warranty! I have brought my vehicles there for many years and this was the worst and this guy has no business working with customers if he can not do his job and communicate More
Other Employees Tagged: Jose Valdes
November 03, 2023
They seem disorganized. I called to speak to a service manager and they never called back I called to speak to a service manager and they never called back More
Other Employees Tagged: Carlos Mendoza
November 01, 2023
Responsive to telephone calls. You can reach a service rep. quickly. The waiting area is clean and the snacks are appreciated. You can reach a service rep. quickly. The waiting area is clean and the snacks are appreciated. More
Other Employees Tagged: Jose Valdes