Mark Interlicchia | Page 2
Assistant Service Manager
Walter's Mercedes-Benz of Riverside
3213 Adams Street
Riverside, CA 92504
Next time you need service advise or information or just to schedule a service appointment give mark a call. Mark can walk you though the service process and make sure your car is serviced correctly and is done right the first time. Mark is also a car guy and he has a passion for the SL63 AMG and could see himself driving the roads and highways in Italy on a future vacation. He is also in to sports and follows the Eagles, Lakers and Yankees and enjoys playing sports as well. Be sure to stop by his desk and say hello on your next visit.
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219 Reviews of Mark Interlicchia
August 12, 2023
Pleasure to come in for service. Always help me repair and keep my older car running smooth. I was very appreciative when they introduced me to Dignifi. That has helped me handle the Always help me repair and keep my older car running smooth. I was very appreciative when they introduced me to Dignifi. That has helped me handle the cost for the bigger repairs. More
Other Employees Tagged: Alex Ramirez
July 13, 2023
Mark Interlicchia is a wonderful service manager. He is professional, knowledgeable, excellent to work with, has great customer service skills and is friendly. My husband and I have worked with Mark He is professional, knowledgeable, excellent to work with, has great customer service skills and is friendly. My husband and I have worked with Mark for over nine years when we needed our cars to be serviced. Mark is also taking on the oversight of managing additional staff members. Those individuals are very fortunate to have Mark as a mentor and advisor. More
July 08, 2023
Jr Rodriguez is efficient, knowledgeable with a very pleasant disposition. Always the consummate professional. Makes the visit to the dealership a pleasant experience. pleasant disposition. Always the consummate professional. Makes the visit to the dealership a pleasant experience. More
Other Employees Tagged: JR Rodriguez
June 29, 2023
Walter’s MBZ of Riverside is the only dealer I willll and have always taken my car for service for the past 12 years. Extremely centered on in quality customer care and car service. have always taken my car for service for the past 12 years. Extremely centered on in quality customer care and car service. More
Other Employees Tagged: Joseph Loera
May 26, 2023
Alex Ramirez is outstanding. I live in Ontario California not too far away from the Mercedes dealership. I go all the way to Riverside, Walter’s Mercedes, because of the service I live in Ontario California not too far away from the Mercedes dealership. I go all the way to Riverside, Walter’s Mercedes, because of the service and people like Alex Ramirez. I’ve purchased all my cars at Walter’s Mercedes Riverside and I have all the service done even after moving all the way to Ontario. The service is outstanding and so are the people I only go to Walters Mercedes in Riverside. More
Other Employees Tagged: Alex Ramirez, JR Rodriguez
May 16, 2023
Mark Interlicchia was great! very professional, curteous, and respectful. He communicated effectively throughout the service time-frame, and took good care of my car. Highly r very professional, curteous, and respectful. He communicated effectively throughout the service time-frame, and took good care of my car. Highly recommend asking for him for any service. More
May 10, 2023
This is the worst dealership I’ve ever dealt with. Brought my vehicle for servicing after taking it to a 3rd party German Auto Mechanic advising me that the right front axle and lower control arm were Brought my vehicle for servicing after taking it to a 3rd party German Auto Mechanic advising me that the right front axle and lower control arm were damaged and needed. The “servicing” dept didn’t even inspect my vehicle but kept it for 4 days and couldn’t “replicate” the sound my car was making. They in fact told me they didn’t inspect it but just went off the 3rd party mechanic’s diagnosis and tried to charge me double what the mechanic was charging. Keep in mind I only had the vehicle for 50 days/1200 miles More
Other Employees Tagged: Tyler Usary, Alex Ramirez, JR Rodriguez, Joseph Loera, Michael Ramos , Adam Garcia, Emil Iltchi, Jason Kontopedes, Brandon Monaco, Phil Macias & Brandon Barello
April 12, 2023
Joe Loera really hooked us up with a great service experience. Our 2014 e350 which was bought and serviced its entire life at Walter’s was due for some major maintenance and repair. Joe worked to secu experience. Our 2014 e350 which was bought and serviced its entire life at Walter’s was due for some major maintenance and repair. Joe worked to secure us great pricing so great it wasn’t worth it to shop all over for a 3rd party to to the work. That way this car will continue to be seen at Walter as we get ready to pass it down to our kids. More
Other Employees Tagged: Joseph Loera
March 06, 2023
Parts wear out. It always good to know that my car will be serviced correctly. JR Rodriguez is knowledgeble and helpful. He is busy, but I get an update when there It always good to know that my car will be serviced correctly. JR Rodriguez is knowledgeble and helpful. He is busy, but I get an update when there is something to be updated on. Otherwise I let the man work knowning the car is in good hands. More
Other Employees Tagged: JR Rodriguez