Mark Paddack
Mark Paddack at Ferrari of San Francisco

Mark Paddack

General Manager

Ferrari of San Francisco

595 Redwood Hwy
Mill Valley, CA 94941

4.9
160 Reviews

Mark joined Ferrari of San Francisco in January 2005 when it was a factory-owned store catering to Ferrari and Maserati clientele. Since that time, he has risen through the ranks from sales consultant to the General Manager overseeing all aspects of the customer experience. Born in San Francisco, Mark moved away at a young age, only to return in 1999 with his family. Mark's career could be characterized as catering to clients of luxury and exotic brands, since he has worked for some of the world's most prestigious names in the automotive and electronics industries. Centered on dedication to providing the highest level of customer service, Mark and the team at Ferrari of San Francisco have proven to be a winning combination for their clientele. This past year, the dealership was named as one of the top three Ferrari franchise dealerships in the world for 2018 by the factory, while DealerRater crowned Ferrari of San Francisco the Top Ferrari Dealer in California.

4.9

160 Reviews

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Dealership Experience

19 yrs, 4 mos

Industry Experience

19 yrs, 4 mos

Specialties & Trainings

Ferrari Certified

160 Reviews of Mark Paddack

July 27, 2023

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Employee Rating

This dealership is outstanding! !! I have completed 5 transactions within the past 5 years and I am very pleased with each and every one. Jeff Harley has been my main contact as i More

by Scottf12
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: James Chou, Jeff Harley

Jul 28, 2023

Ferrari of San Francisco responded

Scott, we're delighted to hear you've had such positive experiences with us at Ferrari of San Francisco! It's wonderful that Jeff's expertise and customer service have earned your confidence. We appreciate your continued support and look forward to assisting you again down the road!

July 25, 2023

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It's always a pleasure to purchase from Jeff Harley at Ferrari of San Francisco More

by llau
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 26, 2023

Ferrari of San Francisco responded

We are glad to hear that Jeff has provided excellent support during your purchasing process. Thank you for bringing your loyal business to Ferrari of San Francisco!

June 25, 2023

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Ash, James, and Mark always make the process incredibly easy for us. They answer any questions we have and always keep us up to date on the status of our cars. We look forward to working with them in the f More

by mmatt.98
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: James Chou, Ashraf Tawadros

Jun 26, 2023

Ferrari of San Francisco responded

Thank you for the review! We appreciate the kind feedback about Ash, James, Mark, and the team and hope to see you again at Ferrari of San Francisco. Safe travels!

June 20, 2023

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The whole team from Gm to service exceeds my expectations every time. Peter always successfully places my needs with the right ferrari and James and Mark make the paperwork process seamless. Multiple cars ov More

by JBurkett
Sales Price Transparency
Recommend Dealer
Yes
Jun 21, 2023

Ferrari of San Francisco responded

Thank you so much for sharing your feedback with us! We're elated to hear that our team at Ferrari of San Francisco consistently exceeds your expectations and ensures your car-buying experiences go smoothly. Peter, James, and Mark will appreciate your high praise and we all look forward to working with you for years to come. Take care!

June 09, 2023

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Very happy with dealership and sales staff. Looking forward for next opportunities and upcoming events More

by robert.manashi
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: James Chou, Ashraf Tawadros

Jun 09, 2023

Ferrari of San Francisco responded

We're thrilled you had a great experience with our dealership and sales staff, Robert! Thank you for your kind review of Ferrari of San Francisco. We can't wait to see you at our upcoming events and help you find your next dream car!

June 06, 2023

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Employee Rating

*Edited after GM Mark Paddack intervened* I purchased a pre-owned 2022 Ferrari Roma from Ferrari San Francisco. Mark ensured the car title was expedited from Ferrari Financial to the Dealer, and then to More

by mtw
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tom McAfee , Kevin Fitchner

Jun 07, 2023

Ferrari of San Francisco responded

Thank you for taking the time to update this review. While we apologize for the issues you encountered during your purchase, we are glad to hear that Mark was able to step in and help make things right. We assure you that we will use your feedback to improve our practices moving forward. If there is anything more we can do to assist you or anything else you would like to share regarding your experience, please feel free to reach out to us at (415) 380-9700. Thank you.

April 27, 2023

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Our whole experience with Ferrari of San Francisco was amazing ! from the time we placed the order to delivery on 4-27. Jeff Harley was so through and clear on explain everything on our F8. We will only b More

by dominiccarlucci
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 27, 2023

Ferrari of San Francisco responded

Dominic, we're elated that your entire experience with Ferrari of San Francisco was amazing! Jeff and James are both exceptional members of our team, and we're so glad they were able to provide you with thorough and clear explanations throughout the process. Enjoy your new Ferrari F8, and have fun!

April 12, 2023

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Ferrari of San Francisco is truly an outstanding dealership with a first class sales and service team. Their highly informed, personal approach is remarkable and makes the process of purchasing and More

by Forza
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2023

Ferrari of San Francisco responded

Thank you so very much for recognizing our team members on DealerRater. We appreciate you! Please let us know anytime that we may be of further service to you.

March 02, 2023

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Employee Rating

My service advisor Mel was terrific! The recall work was completed so that's good. More

by bscluminox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2023

Ferrari of San Francisco responded

Thanks for the great review of Ferrari of San Francisco. Mel will appreciate the shoutout!

February 02, 2023

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Employee Rating

This was the 5th Ferrari I purchased from Ferrari of San Francisco because their servicei is the best in the industry. I also have a 296 GTS on order More

by mcgovern
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 02, 2023

Ferrari of San Francisco responded

Thank you so much for your glowing review! It is great to see that our team is going above and beyond to make your car-buying experiences wonderful. Thank you for your continued support of Ferrari of San Francisco!

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