Mark Stepp
Mark Stepp at Mac Haik Ford Lincoln
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Mark Stepp | Page 16

Service Advisor

Mac Haik Ford Lincoln

7201 S Interstate 35
Georgetown, TX 78626

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4.7
173 Reviews
4.7

173 Reviews

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173 Reviews of Mark Stepp

November 17, 2020

Dealership Rating
Employee Rating

Mark was great! Kept me in the loop and everything was done on time. Super helpful and even followed up after the work had been completed. More

by JOSH97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 19, 2020

Mac Haik Ford Lincoln responded

Hi Josh, thank you for taking the time to leave a review for us at Mac Haik Ford. We're happy Mark and the team could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

November 16, 2020

Dealership Rating
Employee Rating

Dealership was easy to find along HY 35 with spaces for parking. People in Service were very friendly and attentive. They addressed all the issues I brought up about my vehicle.. They went the extra mile More

by slshegg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 11, 2020

Dealership Rating
Employee Rating

I have always got great service from both of these men personally and the quick lube team. I always had great service since I bought my car new several years ago {have 61 thousand miles on it now}. Eve More

by TRAINOUTLAW.GHOST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shay Piel , Jason Norman

Nov 12, 2020

Mac Haik Ford Lincoln responded

Hello, we're pleased to hear everything was completed to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Safe travels!

November 03, 2020

Dealership Rating
Employee Rating

The service was really good and the personnel were all great to work with. Great service by great employees. I will come again for sure. More

by RC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shay Piel, James Main, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman

October 26, 2020

Dealership Rating
Employee Rating

Fantastic dealership. Mark listened to my concerns when it turned my truck in for service late in the afternoon. Called first thing in the morning with the diagnosis and estimates cost. The repairs were ac More

by JOSBORN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Edwin Holmstrom

Nov 04, 2020

Mac Haik Ford Lincoln responded

Hi there, thank you for your kind words about our dealership and staff! We are glad to hear Mark took such great care of you and your vehicle. We are always more than happy to assist you if you need anything else. Safe travels!

October 23, 2020

Dealership Rating
Employee Rating

The best compliment I can give- I will buy my next vehicle at Mac Haik because of Mark and Charlie. Zollie, my salesperson, was great but it was one day and done. The real test for “where to buy your More

by DIRK597
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Charlie Tincher

Nov 04, 2020

Mac Haik Ford Lincoln responded

Hi there, we are glad to hear Mark, Charlie, Zollie, and the team took such great care of you before and after your purchase. Please don't hesitate to reach out to us if you ever need anything else. We're always happy to help! Have a wonderful day!

October 22, 2020

Dealership Rating
Employee Rating

I have had great service working with Mark. He keeps me informed as to where the techs are in servicing my car. I have been coming to Mac Haik Ford since I moved from CA to TX. More

by CALINDBAKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 21, 2020

Dealership Rating
Employee Rating

The a sales staff at Mac Haik Ford/Lincoln was very helpful in helping me to find just the right truck that fit all my needs from the used sales manager John to my salesman “Doc” . I would definitely r More

by Cowboy2913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel "Doc" Leisy , Jason in finance.

Nov 04, 2020

Mac Haik Ford Lincoln responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! We hope you continue to choose Mac Haik Ford for all your vehicle needs! Take care!

October 17, 2020

Dealership Rating
Employee Rating

I appreciate your friendly staff who are informative and effective in assessing the needs for my Ford Escape: oil change, rotation of tires & follow up service for checking tire pressure. More

by REHABNURSIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shay Piel, James Main, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman

Oct 22, 2020

Mac Haik Ford Lincoln responded

Thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

October 13, 2020

Dealership Rating
Employee Rating

Friendly and fast service with good service working around my schedule for a good price. I did not wait long and was in a comfortable waiting room. More

by CJ.CHOPIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 20, 2020

Mac Haik Ford Lincoln responded

Hello, we appreciate your positive review about your recent experience with us! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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