Mark Welcome

Mark Welcome is the best - he stays on top of things and is very efficient while also being low-key and low pressure. He only calls or texts with relevant information and is an excellent listener, understa is very efficient while also being low-key and low pressure. He only calls or texts with relevant information and is an excellent listener, understanding exactly what the customer is looking for without trying to add extras unless there is a substantial reason. Mark continues to support and share his expertise on the many technical aspects of the latest Toyotas even after the sale is complete. Thank you! More

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Very easy process working with Mark. Would recommend him to anyone looking for a new Toyota Would recommend him to anyone looking for a new Toyota More

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I enjoyed my experience working with Mark Welcome. He was knowledgeable about his cars, and was both professional and affable in demeanor. It's worth asking for Mark if you're visiting Wellesley Toyot He was knowledgeable about his cars, and was both professional and affable in demeanor. It's worth asking for Mark if you're visiting Wellesley Toyota. More

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I came to the dealership through the service department, where they were knowledgeable and helpful, and they communicated well about ongoing service work - and took good car of me and my vehicle. When it c where they were knowledgeable and helpful, and they communicated well about ongoing service work - and took good car of me and my vehicle. When it came time to for me to buy a new vehicle , I found the salesman, Mark Welcome helpful in advising me and showing me different options. He was patient with me and was very low-keyed about the possible sale. I felt no pressure, and Mark answered my questions, made himself available, and left me feeling goid about the purchase and the dealership. More

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I have previously purchased a vehicle here and was overall happy with my experience. I was a returning customer only 18 months later due to an accident. I was once again, very pleased with my experien overall happy with my experience. I was a returning customer only 18 months later due to an accident. I was once again, very pleased with my experience. I would recommend Wellesley Toyota to friends and family purchasing a new vehicle. More

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"Smooth transaction from start to finish! Mark and all the staff were knowledgeable, friendly, and made the whole car buying process a breeze. Highly recommend!" Mark and all the staff were knowledgeable, friendly, and made the whole car buying process a breeze. Highly recommend!" More

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Super rude and unfriendly experience. Everyone looked miserable from the staff to the customers, not a smile or friendly face in sight. No one greeted us at the reception desk. Had to cha Everyone looked miserable from the staff to the customers, not a smile or friendly face in sight. No one greeted us at the reception desk. Had to chase down a random staffer to get acknowledge that we even entered the premises. May go as far as to say it was an Invisible Man experience (the book by Ralph Ellison, not the movie, if you know you know), but definitely got a “Get Out” feeling. First time ever visiting a car dealership that didn’t want to sell a car to a paying customer. Basically, the salesman Mark initially refused to grant a pre scheduled test drive, claiming that he didn’t want to put miles on the vehicle, unless we were paying for it in cash only. This happened within seconds of us sitting down and he went on to make a bunch of uncomfortable utterances about it being an very affluent area and people in general not having that kind of money sitting in the bank. Even after entertaining all of his unusual terms and conditions he still came up with weird and less than truthful excuses not to close the deal. Perhaps the car sold before we got there, perhaps he didn’t want to do business with an out of state buyer or perhaps assumptions were made about who we were and what we had as soon as we walked in. Who knows?? But it was a terrible experience and a colossal waste of time. Felt icky, like their inventory was reserved for a “specific group” of people. I would avoid spending your money or time at this place. Very disappointing even with the bar already set low for car sales in general. Very awkward. More

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It was a pleasure working with Mark at Wellesley Toyota. He was patient, courteous, and diligent in follow up. I highly recommend him. He was patient, courteous, and diligent in follow up. I highly recommend him. More

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I had Mark Welcome working with me to get a Toyota Corolla hatchback. He did such a great job making the process easy and transparent and was not at all pushy or anything else often associated with ca Corolla hatchback. He did such a great job making the process easy and transparent and was not at all pushy or anything else often associated with car salesmen. I would 100% recommend any friends or family to go to him when buying a new car. More

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My experience with Mark Welcome and Wellesley Toyota have been great! Their customer service is outstanding! been great! Their customer service is outstanding! More

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