Marlen Martinez-Harris | Page 11

Took my 15R in for its yearly checkup. They found the pinion seal leaking and repaired it. My Service Advisor, Marlen, was great to work with. She kept me up on the parts order and even filed my claim wi pinion seal leaking and repaired it. My Service Advisor, Marlen, was great to work with. She kept me up on the parts order and even filed my claim with my insurance. Kudos to Marlen and Paretti service. More

by Ke4mbp Verified Customer Verified Customer

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Marlene was super helpful and I also appreciated Roger taking the time to carefully drive me home and back for the service. The team is amazing and very attentive to my satisfaction as a customer. Kudos! taking the time to carefully drive me home and back for the service. The team is amazing and very attentive to my satisfaction as a customer. Kudos!!! More

by Nollain Verified Customer Verified Customer

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All of the staff were very helpful and patient during visit, considering their staff shortage visit, considering their staff shortage More

by M Verified Customer Verified Customer

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I’ve bought 5 vehicles from Paretti and have sent many friends and family to buy vehicles as well. Craig Connelly, Service Manager, is the best in the business and goes the extra mile. The GM, Rich friends and family to buy vehicles as well. Craig Connelly, Service Manager, is the best in the business and goes the extra mile. The GM, Richard Findley, is always welcoming and takes care of the people I send to the dealership. This is the only dealership I trust…. More

by BROSSITTO Verified Customer Verified Customer

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Was told it would be 1 1/2 hours. Took 3 hours for normal service service More

by mkcjcc Verified Customer Verified Customer

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Provider Not able to provide service after 2 a month wait. Poor management from servicer. wait. Poor management from servicer. More

by KRSCEAU Verified Customer Verified Customer

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I called multiple times to get an appointment and I could not even get through to a service representative. When I finally reached someone at first I was told that I could not get an appointment quickly, bu not even get through to a service representative. When I finally reached someone at first I was told that I could not get an appointment quickly, but thank goodness my eventual service representative was helpful. More

by FINN0 Verified Customer Verified Customer

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Excellent communication with Marlen.She was very friendly and knowledgeable. Keep me updated about service details. and knowledgeable. Keep me updated about service details. More

by JENHALLEYN Verified Customer Verified Customer

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I spoke with Marlen on the phone and she had my car picked up right away and the work was completed promptly. The car was returned with no hassles what so ever. I'm glad we made our Jaguar purchase a picked up right away and the work was completed promptly. The car was returned with no hassles what so ever. I'm glad we made our Jaguar purchase at Paretti. With service like this, we know we made the right choice. More

by WHKELLEY Verified Customer Verified Customer

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Marlen was friendly, informative, and responsive. My car was ready when she said it would be. Great customer service! Also, all of the Service staff that I came in contact with on this visit were friendly a was ready when she said it would be. Great customer service! Also, all of the Service staff that I came in contact with on this visit were friendly and helpful. More

by RDOUCET0510 Verified Customer Verified Customer

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