Matt Appleton
Matt Appleton at Herb Chambers MINI of Boston

Matt Appleton

Service Advisor

Herb Chambers MINI of Boston

1168 Commonwealth Ave
Boston, MA 02134

4.9
65 Reviews
4.9

65 Reviews

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65 Reviews of Matt Appleton

March 27, 2024

Dealership Rating
Employee Rating

Theo & the team at Herb Chambers Mini Boston did a great job on my oil change. They also fixed my hood release cable that I was planning to address myself. Thank you for going above and beyond. More

by Roberson.brice
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 27, 2024

Herb Chambers MINI of Boston responded

Roberson, we're so glad to know that Theo and our team at Herb Chambers Mini Boston were able to exceed your expectations with the oil change and hood release cable repair. Thanks for trusting us with your vehicle!

March 26, 2024

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The entire service team was above and beyond. I did not catch all their names, but from start to finish they are an exceptional team! More

by mscarab
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Recommend Dealer
Yes
Mar 27, 2024

Herb Chambers MINI of Boston responded

We're so glad to know our service team at Herb Chambers MINI of Boston made a great impression on you! Thanks for the positive feedback, we appreciate it.

January 22, 2024

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To level service. Willingness to go extra mile. A pleasure to work with. The best! More

by susanvfried
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Recommend Dealer
Yes

Other Employees Tagged: Kate George, David Lopez

Jan 23, 2024

Herb Chambers MINI of Boston responded

Hi Susan! Thank you for leaving us this five-star review and kind words about our service team at Herb Chambers MINI of Boston! We'll see you next time!

January 17, 2024

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Incredible service after blowing out my tire late on a Sunday night. Dropped the car off after hours and it was tended to on MLK day and ready for me to pick up by the end of the day. Everyone was so help More

by Emily Jones
Service Price Transparency
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Recommend Dealer
Yes
Jan 17, 2024

Herb Chambers MINI of Boston responded

Emily, we're glad to know our team at Herb Chambers MINI of Boston was able to assist you promptly and efficiently. We strive for excellent service even in unexpected situations! Thanks for your review.

November 24, 2023

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I wouldn’t buy a car anywhere but thru Chambers. Outstanding service, professionalism, and customer experience. They always exceed my expectations! More

by sallyconkright
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Recommend Dealer
Yes
Nov 27, 2023

Herb Chambers MINI of Boston responded

Hey Sally, we're glad to know that you've consistently had a great experience with us at Herb Chambers MINI of Boston. Thank you for trusting us with your business! We hope to serve you again in the future. Have a great ride!

October 09, 2023

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Matt at Mini of Boston is amazing. I wrecked my one of my keys by trying to change the battery…felt like an idiot. Matt was kind, professional and had a new key on its way to me within More

by obsusan
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Service Time
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Recommend Dealer
Yes
Oct 10, 2023

Herb Chambers MINI of Boston responded

We're so glad to know that Matt was able to assist you promptly and professionally at Herb Chambers MINI of Boston. It's our pleasure to help out, especially in those tricky situations! Thanks for your review.

August 15, 2023

Dealership Rating
Employee Rating

Good Afternoon My name is Latrina Gray. I always get treated With respect, mark mark is such a wonderful guy. Hes so nice and kind all the time. I come there whenever I need repairs and my More

by Latrina Gray
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Ravin

Aug 16, 2023

Herb Chambers MINI of Boston responded

Hey Latrina, it's great to know that Mark and our team at Herb Chambers MINI of Boston consistently provide you with wonderful service experiences. We appreciate your loyalty and look forward to seeing you at your next visit. Safe travels!

Aug 16, 2023

Latrina Gray responded

Whenever I need service On my car I will be Coming to herb chambers.

August 08, 2023

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Great service, friendly prompt, works with my insurance incredibly accommodating! They have been a pleasure to deal with both purchasing as well as servicing More

by JCWMA
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Theo Turney

Aug 08, 2023

Herb Chambers MINI of Boston responded

We're delighted to hear that you had a great experience with both purchasing and servicing at Herb Chambers MINI of Boston. We appreciate your feedback and see you again. Have a great ride!

July 26, 2023

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Employee Rating

They know their stuff; and they are very nice people too. They always have your interest at heart and never try to get you to fix things that don't need fixing in your Mini. More

by Cliff
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mark Ravin, Kyle Curtis, Rodrigo Mereno , Theo Turney, Sam Dias , Matt Krappe 5 Stars. The best maintenance manager in all the Herb Chambers Dealerships. Rodrigo Mereno Five Stars and Liz give you the best price for a Mini you could get; with ZERO pressure.

Jul 26, 2023

Herb Chambers MINI of Boston responded

Hey Cliff, thank you for the 5-star rating! We're happy to hear that you had a positive experience with our team at Herb Chambers MINI of Boston. We always aim for transparency and honesty. We'll see you next time!

July 20, 2023

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Awesome, professional. And timely Would definitely go back for all mini services in the future More

by dmmarkis
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Trade-in Experience
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Recommend Dealer
Yes
Jul 21, 2023

Herb Chambers MINI of Boston responded

We really appreciate you taking the time to leave Herb Chambers MINI of Boston this awesome review, thank you!

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