Matt Appleton
Matt Appleton at Herb Chambers MINI of Boston

Matt Appleton | Page 6

Service Advisor

Herb Chambers MINI of Boston

1168 Commonwealth Ave
Boston, MA 02134

4.9
65 Reviews
4.9

65 Reviews

Write a Review

65 Reviews of Matt Appleton

September 05, 2019

Dealership Rating
Employee Rating

Excellent, helpful service David was a pleasure to work with— low key, patient, kind and attentive. Answered all our questions thoroughly, and continued to be courteous and hel More

by See above
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Lopez, Mark Ravin

April 09, 2019

Dealership Rating
Employee Rating

Sam was excellent absolutely no issues . I have leased or bought many cars at BMW and Mini and have had an excellent experience each time. My only issue was with the financing person I was a More

by gchomes
Recommend Dealer
Yes

Other Employees Tagged: Samuel Hesketh-Tutton

April 08, 2019

Dealership Rating
Employee Rating

Another great Herb Chambers experience. Had a great experience working with Sam Tutton at Herb Chambers Mini. Low pressure sales approach and I drove home a 2019 Clubman the same day. I am More

by Steed11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Samuel Hesketh-Tutton

November 15, 2018

Dealership Rating

Buying a Mini Cooper Sam Hesketh-Tutton was most helpful, the purchase of our Mini Cooper Counrtyman was very well done. Everyone at Herb Chambers Mini of Boston were ver More

by Peter
Recommend Dealer
Yes

Other Employees Tagged: Moustafa Hamouda, Samuel Hesketh-Tutton

October 22, 2018

Dealership Rating
Employee Rating

David was very helpful with putting all the pieces together! I needed to replace my car, without much notice. David was very helpful in organizing the logistics so that I could have my car when needed. This wa More

by Rozie34
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: David Lopez, Mark Ravin , Moustafa Hamouda

Oct 23, 2018

Herb Chambers MINI of Boston responded

Happy to know that David was able to make, what I'm sure was a stressful situation, painless and enjoyable. We hope you are enjoying your 3rd MINI! All the best, Melissa Steffy, General Manager.

October 11, 2018

Dealership Rating
Employee Rating

Professional,helpful, pleasure to work woth David was a wonderful salesman to work with. He was attentive to what he wanted in my mini, enabled me to test drive two different versions and was re More

by MiniforSusz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Lopez, Liz Flanders, Mark Ravin , Chris Guillerm, Moustafa Hamouda

Oct 12, 2018

Herb Chambers MINI of Boston responded

Thank you for your review! Happy to know that you enjoyed working with David as he provided you with great customer service. We wish you many happy miles. Best, Melissa Steffy, General Manager.

September 24, 2018

Dealership Rating
Employee Rating

Buy a car from David Lopez! I bought my first Mini from David Lopez more than three years ago. When it came time to buy a new Mini, I was thrilled to have him as my salesman agai More

by wifeykat17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Lopez, Mark Ravin

June 01, 2018

Dealership Rating
Employee Rating

Buy your car from Brian! Really enjoyed working with Brian and team. He was attentive and low key - let us take our time, answered all our questions, was knowledgeable and ha More

by sko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Liz Flanders , Brian Epstein, Chris Guillerm

Jun 01, 2018

Herb Chambers MINI of Boston responded

Happy to know that you felt like you were in good hands with Brain! He is always taking great care of our customers, glad you enjoyed working with him, and our team! Best, Melissa Steffy, General Manager.

April 26, 2018

Dealership Rating
Employee Rating

My 4th Mini from Herb Chambers I just signed a lease on a new Mini Hardtop and it is, without a doubt, the best Mini yet. I got a great deal from David and Katie and they both bent More

by Smectymnuus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kate George, David Lopez, Liz Flanders, Mark Ravin , Moustafa Hamouda

Apr 27, 2018

Herb Chambers MINI of Boston responded

Thank you so much for your compliments! I'm so happy to know that our team provided you with great customer service and made your experience with us a positive one! We appreciate your business, and recommendation! Until we have the pleasure of working with you again, take care! Best, Melissa Steffy, General Manager.

April 25, 2018

Dealership Rating
Employee Rating

Now this is a dealer! The absolute best service anywhere. We now have bought two Minis from this dealer, from David.....it has the absolute best service (Matt is GREAT), and our salesperson David totlally kno More

by Chuck and Teri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Lopez, Liz Flanders

Apr 25, 2018

Herb Chambers MINI of Boston responded

Thank you so much for taking the time to write this great review! Happy to know that Matt has been able to provide you with such great service! We pride ourselves on our customer service. I'll be sure to pass along your review to Matt. Thank you so much for your business. Happy miles! Best, Melissa Steffy, General Manager.

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