Matt Arsenault | Page 3

Quick and friendly service Great representative at desk. Very polite, personable and explained services that were done! Was done in satisfactory time. Thanks for realizing that Great representative at desk. Very polite, personable and explained services that were done! Was done in satisfactory time. Thanks for realizing that my time was important! More

by DIhammond Verified Customer Verified Customer

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Oil change Very friendly and said it would be about one hour! And it was! Explained everything that was on the paperwork about inspection on my car! Very friendly and said it would be about one hour! And it was! Explained everything that was on the paperwork about inspection on my car! More

by cookie4130 Verified Customer Verified Customer

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Outstanding Auto Service I could not believe that I got an appointment on the weekend before the 4th of July. I had to go to a Dr. appointment and take my elderly father food I could not believe that I got an appointment on the weekend before the 4th of July. I had to go to a Dr. appointment and take my elderly father food shopping. I made my 11 a.m. appointment in time and told the Service Advisor, Matt Arsenault that I was in a hurry, he got me in and out for my 10,000-mile service on my 2017 Toyota iM. I worked on my laptop while having a great coffee and muffin. Matt is the fastest greatest service advisor I have ever seen. I have had Toyotas sine 2000 and I will never switch. I am certain that George Albrect jr is proud to have such good staff because that is why I keep coming back. If you need to buy a new or used Toyota, see Mo at Woburn Toyota and expect to get the most outstanding service by seeing Matt Arsenault at the service desk. More

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Great experience - John ALWAYS does a GREAT job. Went for 35K checkup. In and out in about 30 minutes. All of the Service Advisors are totally honest and upfront. John Russo took care of me yester Went for 35K checkup. In and out in about 30 minutes. All of the Service Advisors are totally honest and upfront. John Russo took care of me yesterday and as always, John was AWESOME and did a GREAT job. Always personable, honest, efficient - a real pleasure to deal with. More

by joefaris Verified Customer Verified Customer

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Oil change The experience was great I didnt have to wait long and everyone was wonderful. I would recommend to anyone great place and people to work with. The experience was great I didnt have to wait long and everyone was wonderful. I would recommend to anyone great place and people to work with. More

by LAURI.ORTIZ90 Verified Customer Verified Customer

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Not happy Got my car back with grease smudges all over the car. I shouldn’t have to ask them to clean up after themselves. Utterly ridiculous Got my car back with grease smudges all over the car. I shouldn’t have to ask them to clean up after themselves. Utterly ridiculous More

by russelldad Verified Customer Verified Customer

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Very good experience. My Toyota Corolla was taken promptly when I arrived at 8:30 am. Matt Arsenault greeted me pleasantly and told me that the service would take approxi My Toyota Corolla was taken promptly when I arrived at 8:30 am. Matt Arsenault greeted me pleasantly and told me that the service would take approximately one hour. That is exactly how long it took and I was back on the road shortly after 9:30. More

by DAMSELS2 Verified Customer Verified Customer

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Great service always! My wife and I have bought 2 Ravs and 2 Corollas at Woburn Toyota in the last 10 years. The service department is the best! They are pleasant, knowled My wife and I have bought 2 Ravs and 2 Corollas at Woburn Toyota in the last 10 years. The service department is the best! They are pleasant, knowledgeable, and stay on top of our vehicles to let us know if any problems need immediate attention. I know that they will get the job done right every time. Mark Patterson More

by Mark Patterson Verified Customer Verified Customer

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Great service! Great people! They all super friendly and and helpful. They deliver quick fast reliable service eveytime I go for my oil change. Very accommodating wi Great people! They all super friendly and and helpful. They deliver quick fast reliable service eveytime I go for my oil change. Very accommodating with weekend and night hours. More

by totota laura Verified Customer Verified Customer

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new brakes and spark plug coil The service was great. I would recommend this dealership to anyone Everyone was fre iendly and helpful I would use this dealership again when I need The service was great. I would recommend this dealership to anyone Everyone was fre iendly and helpful I would use this dealership again when I need woek done l More

by JOEATHERTON1 Verified Customer Verified Customer

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