Matt Foti
Matt Foti at Heiser Toyota
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Matt Foti

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.9
159 Reviews
4.9

159 Reviews

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159 Reviews of Matt Foti

April 29, 2024

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Employee Rating

Matt at the service desk was very kind and he explained what they would do and didn’t go over the time that he told me More

by keekusix
Service Price Transparency
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Recommend Dealer
Yes

April 27, 2024

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Another great experience at Heiser Toyota. Great prices. Honored deal that they had for last week for this week for me. Service was great. Got my alignment done real quick with my appointment. More

by Jeffpytlik
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 29, 2024

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 26, 2024

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Charged for 6 hours of labor to drain my transmission fluid. Lied about not being able to source a transmission. Lied about what transmission was in my car. Did not ever perform repairs. More

by mysterylodge
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Recommend Dealer
No

Other Employees Tagged: John Piquette, Xavier Lee

April 25, 2024

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The service department always does an excellent job when I bring in my Camry for maintenance. More

by RCALDIERO
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Recommend Dealer
Yes
Apr 26, 2024

Heiser Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 25, 2024

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Excellent service! !! Peter was knowledgeable and helpful with explaining what is recommended for future repairs. I was extremely satisfied with the service received. More

by shill2146
Service Price Transparency
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Recommend Dealer
Yes
Apr 26, 2024

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Peter and the team met your expectations. Thank you again for choosing Heiser Toyota, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 24, 2024

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we always get great service the staff is courteous and efficient and informative too thanks More

by TERIT0208
Service Price Transparency
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Recommend Dealer
Yes
Apr 24, 2024

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 24, 2024

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Explained what is needed for a hybrid fluid change. Found the issue with the slash shield. More

by rpkring
Service Price Transparency
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Recommend Dealer
Yes
Apr 24, 2024

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 24, 2024

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It's a awesome experience for Hieser Toyota to work on your vehicle. They are meticulous. Thanks More

by visiloh940
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Recommend Dealer
Yes
Apr 24, 2024

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 24, 2024

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Peter did a great job of explaining to me what my car needed and made sure that the work got done in a timely manner. I really like working with him and I will definitely be back in the future. More

by asharms13
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Peter and our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 24, 2024

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Employee Rating

Matt was really helpful and made sure quality work was done on time and budget. He was also kind and understanding. As a female engineer, I have had many experiences where people try to sell me unnecessar More

by nobaj10236
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 24, 2024

Heiser Toyota responded

Thanks for sharing about your experience with Matt here at Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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