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Vincent Lor
Vincent Lor at Heiser Toyota
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Vincent Lor

Dispatcher

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
642 Reviews
4.7

642 Reviews

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642 Reviews of Vincent Lor

April 30, 2024

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Employee Rating

Service was performed in a timely manner while I waited service writers were very informative And everything was done to my satisfaction More

by KRONEY0
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Workmanship
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Recommend Dealer
Yes
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May 01, 2024

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 25, 2024

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Excellent service! !! Peter was knowledgeable and helpful with explaining what is recommended for future repairs. I was extremely satisfied with the service received. More

by shill2146
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Miszewski, Matt Foti, Tom Lowther

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Apr 26, 2024

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Peter and the team met your expectations. Thank you again for choosing Heiser Toyota, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 24, 2024

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Peter did a great job of explaining to me what my car needed and made sure that the work got done in a timely manner. I really like working with him and I will definitely be back in the future. More

by asharms13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Shahat Mohamed, Peter Miszewski, Matt Foti, Tom Lowther, Joshua Porter, John Piquette, Xavier Lee

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Apr 24, 2024

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Peter and our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 24, 2024

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we always get great service the staff is courteous and efficient and informative too thanks More

by TERIT0208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Miszewski, Matt Foti, Tom Lowther, Joshua Porter

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Apr 24, 2024

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 24, 2024

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It's a awesome experience for Hieser Toyota to work on your vehicle. They are meticulous. Thanks More

by visiloh940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Miszewski, Matt Foti, Tom Lowther, Joshua Porter

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Apr 24, 2024

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 23, 2024

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The dealership was polite and respectful. There was coffee and tea available as well as free soda while we waited. More

by TKING16889
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas

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Apr 24, 2024

Heiser Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 15, 2024

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I have been a customer for many years because of Heiser values and good service and Peter is a part of that. More

by SANDRAALIOTO29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Miszewski

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Apr 15, 2024

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 15, 2024

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Maintenance Clerk Peter M was great! I expressed concerns on my budget so pricing would be an issue. Peter was able to offer discounts and provide good services to customer needs. More

by EFYANG94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Miszewski

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Apr 15, 2024

Heiser Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Peter and the rest of our team and don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 11, 2024

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Matt, my service adviser was great to work with. He was informative and pleasant and made the process easy. More

by TPANKENG
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Foti

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Apr 12, 2024

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 11, 2024

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I had a very pleasant experience at the dealership and would recommend it for a friend More

by njoku174
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lorri Aiono-Dimoff, Matt Foti

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Apr 11, 2024

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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