Matt Goss
Matt Goss at Toyota Knoxville
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Matt Goss | Page 4

Service Team Leader

Toyota Knoxville

10415 Parkside Drive
Knoxville, TN 37922

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39 Reviews

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39 Reviews

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39 Reviews of Matt Goss

July 30, 2017

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Employee Rating

Excellent Service. Excellent Service, timely work, nice surroundings. The toyota location and building are very nice to come for service and the wait time is very good. More

by Frederick P Wall Jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Billy Hayes, Patrick Roberts

Jul 31, 2017

Toyota Knoxville responded

Frederick, Thank you for the positive review! We are glad that our dealership's environment was able to make your experience enjoyable! We hope to see you at Toyota Knoxville again! Sincerely, Toyota Knoxville

July 25, 2017

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Employee Rating

Best customer service by far. Recently had my motor replaced here. Matt Goss was extremely helpful every step of the way. He stayed in contact with my warranty company for me and d More

by BrittChan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 26, 2017

Toyota Knoxville responded

Thank you for the positive review! We are glad that Matt was able to make your experience enjoyable! We hope you continue to utilize Toyota Knoxville for all of your vehicle needs! Sincerely, Toyota Knoxville

July 23, 2017

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Employee Rating

Always happy with Toyota Knoxille I have always had a good experience: professional staff, great waiting area and wonderful service. I also applaud all the community work Toyota Knoxvi More

by Rozalind Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 25, 2017

Toyota Knoxville responded

Rozalind, Thank you for the positive review! We are very glad that our organization has continually made your experiences worthwhile! We hope you continue to utilize Toyota Knoxville for all of your vehicle needs! Sincerely, Toyota Knoxville

July 03, 2017

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Employee Rating

My wait was relaxing and tire rotation free of charge. I appreciate the free, excellent coffee and pleasant waiting area. The work done on my vehicle is always explained carefully -- no surprises. What a More

by retired teacher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 05, 2017

Toyota Knoxville responded

Thank you for the positive review! We are glad our staff was able to make your experience enjoyable! We look forward to seeing you back at our dealership again! Sincerely, Toyota Knoxville

July 02, 2017

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Employee Rating

Fast in and out oil change! Great service as usual! Toyota of Knoxville has been great on servicing my 2016 Tundra. Everyone at the dealership is super friendly and the waiting a More

by XciterCalls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 03, 2017

Toyota Knoxville responded

Thank you for the positive review! We are glad that our staff has conducted exceptional work on your vehicle, and have kept your 2016 Tundra running strong! We greatly appreciate your business! Sincerely, Toyota Knoxville

June 28, 2017

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Employee Rating

Exceptional service Everyone was very helpful from the call to schedule the appointment through picking up my vehicle when it was done. Had my oil changed and the auto b More

by beelerc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 28, 2017

Toyota Knoxville responded

Thank you for the positive review! It seems that our entire process was adequate throughout your entire service, which is exactly what we strive to have happen for every customer. We hope you continue to utilize Toyota Knoxville for all of your service needs! Sincerely, Toyota Knoxville

June 28, 2017

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Employee Rating

Great service Can't wait to bring it in for its service. Fast friendly services at a good cost. Matt Goss was good to work with as well I'd like to work with him ag More

by Napolidon9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 28, 2017

Toyota Knoxville responded

Thank you for the positive review! We are glad that Matt and our service staff was able to make your experience enjoyable! We hope you continue to utilize Toyota Knoxville for all of your vehicle needs! Sincerely, Toyota Knoxville

March 25, 2017

Dealership Rating

excellent customer service Excellent customer service every time I bring in my vehicle. I recommend this location to other individuals. The waiting area is very comfortable and More

by J's Highlander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 27, 2017

Toyota Knoxville responded

Thank you for the positive review! We greatly appreciate your recommendations and the kind words you provided regarding our organization. We hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

February 20, 2017

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Employee Rating

Excellent Service Matt Goss did a great job of handling my service and in a timely manner. very satisfied with the quality of service also. Office personal was very nic More

by Jenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 20, 2017

Toyota Knoxville responded

Jenny, Thank you for the positive review! We are very glad to hear that Matt and our service team was able to make your experience enjoyable. We greatly appreciate your business, and hope you continue to utilize Toyota Knoxville for all of your vehicle needs. Sincerely, Toyota Knoxville

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