Matt Ketchum
Matt Ketchum at Ferman Chevrolet Tarpon Springs
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Matt Ketchum | Page 4

Service Advisor

Ferman Chevrolet Tarpon Springs

43520 US Hwy 19 N
Tarpon Springs, FL 34689

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4.4
46 Reviews

Dealership Experience

19 yrs, 7 mos

Industry Experience

19 yrs, 7 mos

4.4

46 Reviews

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46 Reviews of Matt Ketchum

November 29, 2023

Dealership Rating
Employee Rating

Service Manager Matt was understanding and thorough when diagnosing issue. Turned around vehicle in a reasonable amount of time. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2023

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 28, 2023

Dealership Rating
Employee Rating

Great experience - I felt comfortable and was extremely happy with all aspects of the purchase. More

by rowangirl250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chance Hatcher

Nov 29, 2023

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 28, 2023

Dealership Rating
Employee Rating

Very good service as usual. Always keep you updated on how things are going.. The people have courtesy for their middle names..Great dealership More

by DHINGTEN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2023

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 26, 2023

Dealership Rating
Employee Rating

It’s a joke that I still haven’t heard nothing back it been weeks was told five days still waiting More

by Sweetlady33.cr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Lang, Steve Kikta

Nov 28, 2023

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

November 18, 2023

Dealership Rating
Employee Rating

Always world class service from Billy Tony and crew, cleat lines of communication every step of the way. Always appreciative More

by chad.britts13
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 20, 2023

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 17, 2023

Dealership Rating
Employee Rating

Prompt on time, great service and they care about your truck. And they care about the customer. More

by jzatofl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Lang

Nov 20, 2023

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 14, 2023

Dealership Rating
Employee Rating

The Service Advisor was very professional and polite. He also gave positive advice for my veilcle. More

by marcblanco44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2023

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 09, 2023

Dealership Rating
Employee Rating

Everyone was so helpful. My husband is on oxygen & has stage 4 cancer in both lungs. I can’t believe how everyone was so helpful! Thank you all More

by doublerredsfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2023

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 07, 2023

Dealership Rating
Employee Rating

Dealership is professional and responsive. Staff is always pleasant and knowledgeable. I have been pleased with work done. More

by glc1esq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2023

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 06, 2023

Dealership Rating
Employee Rating

My 2016 Z06’s battery had died, and had to be jump-box started by AAA. Although I was not able to get to Ferman until late in the afternoon, the service department came through admirably, putting a new b More

by lasmithlaw7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Lang, Steve Kikta, Neil Mendes , Amy Eaton

Nov 07, 2023

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

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