Matt Sonnenschein | Page 4

Excellence in both sales and service I just celebrated 15 years as a Muller Honda customer buying a new 2018 CRV. This is the 7th new car purchase at Muller for me and my family. My sales I just celebrated 15 years as a Muller Honda customer buying a new 2018 CRV. This is the 7th new car purchase at Muller for me and my family. My sales rep is Alfredo Parra who makes sure that the entire experience is easy, efficient and flexible. I know that some people like to haggle with a car dealer over price. I do my homework prior to buying a car and I feel absolutely confident that Alfredo, Matt Sonnenschein (sales manager) and Greg (finance) give me a fair price and high value. They explained the finances clearly and answered all my questions without typical sales hype or pressure. I bring my cars to Muller for 100% of the service so I have become a familiar face at the dealership. There isn't enough room on this survey for me to fully describe the outstanding service I receive at Muller service from Tim Cameron, Peter Franz, Mark Schwartz and the entire team of technicians. When I pull into the Muller service bay for both regular service and urgent repairs, I receive timely, safe and thorough service as if I was a member of their family. Thanks, Ken Fishbain More

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Easy, straightforward, fair This was our second new car purchase from Muller. They have always provided us with fair, thoughtful treatment and taken very good care of our cars. This was our second new car purchase from Muller. They have always provided us with fair, thoughtful treatment and taken very good care of our cars. We will continue to return in the future. More

by Happyhondaowner Verified Customer Verified Customer

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Excellent Customer Experience Our salesman Adam was a true professional. He was knowledgable, friendly, and fair with the price. I appreciated the walkthrough on all the features o Our salesman Adam was a true professional. He was knowledgable, friendly, and fair with the price. I appreciated the walkthrough on all the features of the new car on the test drive. Excellent customer experience all around More

by brydo003 Verified Customer Verified Customer

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Making my Honda experience good I found the car that I knew I wanted and when I took it home, it did end up having an issue that Muller Honda accommodated me to fix. They will take c I found the car that I knew I wanted and when I took it home, it did end up having an issue that Muller Honda accommodated me to fix. They will take care of you . More

by amatzi2 Verified Customer Verified Customer

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Excellent! I would definitely recommend Muller Honda. My experience was wonderful and service was excellent! The staff was helpful yet not pushy and truly made t I would definitely recommend Muller Honda. My experience was wonderful and service was excellent! The staff was helpful yet not pushy and truly made the process very easy! As person buying a car for the first I would highly recommend the team of people I worked with! More

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oil change When calling to schedule, no one answers the phone. You have to leave a message. Then they don't call back and I have to keep calling. I had an oil When calling to schedule, no one answers the phone. You have to leave a message. Then they don't call back and I have to keep calling. I had an oil change scheduled and it took two and a half hours. More

by JAYNEALEN Verified Customer Verified Customer

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Excellent dealership I would recommend this dealership to anyone looking for new or used Honda. My son purchased a 2014 CRV last year and I purchased a 2018 Pilot this wee I would recommend this dealership to anyone looking for new or used Honda. My son purchased a 2014 CRV last year and I purchased a 2018 Pilot this week. We both had exceptional attention and service. No high pressure sales, just honest fact filled discussion. I did three test drives with Rafal Chudoba and he was patient and informative. Thank you all very much. I hope the car is as great as the dealership! More

by rabktoo Verified Customer Verified Customer

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7th car and still happy! Great customer appreciation!!! I have been getting cars from Muller Honda of Highland Park for a decade now. Each time I go in they work with me to stay in my budget and get the mo I have been getting cars from Muller Honda of Highland Park for a decade now. Each time I go in they work with me to stay in my budget and get the most car for it. Cathy has helped us with 6 out of 7 cars now and I know she cares about the customer first! In Cathy and her team we trust and will continue going back in another 3 years when our current leases are up again. We shopped around prices 10 years ago and have never needed to question Muller Honda's giving us the best deal for us to drive away! More

by big2z Verified Customer Verified Customer

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Always a good experience The Muller Honda service team has always given me great, timely service. I've been coming here for a number of years. Thanks guys and gals! The Muller Honda service team has always given me great, timely service. I've been coming here for a number of years. Thanks guys and gals! More

by ESUTZ Verified Customer Verified Customer

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Another great experience with Muller This is my fourth purchase through Muller, and it only seems like it gets better every time. Great people to deal with. I recommend everyone I know th This is my fourth purchase through Muller, and it only seems like it gets better every time. Great people to deal with. I recommend everyone I know that is looking for a car to go to Muller. More

by KENBINKLEY Verified Customer Verified Customer

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