Matthew Riley
Matthew Riley at Findlay Nissan Henderson

Matthew Riley

Service Advisor

Findlay Nissan Henderson

295 Auto Mall Dr
Henderson, NV 89014

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4.8
62 Reviews
4.8

62 Reviews

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62 Reviews of Matthew Riley

May 23, 2025

Dealership Rating
Employee Rating

All staff was super friendly excellent customer service. Loan from my vehicle was repaired quickly. Very clean facility More

by Chad Osborn
Service Price Transparency
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Recommend Dealer
Yes
May 23, 2025

Findlay Nissan Henderson responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

May 23, 2025

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Employee Rating

Great service! I didn't stay to wait for my vehicle but was updated every step of the way up until it was ready! I picked up almost to closing and everyone was sti More

by alopezvasquez
Service Price Transparency
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Recommend Dealer
Yes
May 23, 2025

Findlay Nissan Henderson responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

May 23, 2025

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Employee Rating

I had to wait 3 hours to get approval for a tire. That’s way too long to wait. More

by DEBILUX59
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Recommend Dealer
Yes

Other Employees Tagged: Christian Amian

May 23, 2025

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Service was fine and prompt. Six seven 8 9 10 11 12 13 14 15 More

by CWPETERSON630
Service Price Transparency
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Recommend Dealer
Yes
May 23, 2025

Findlay Nissan Henderson responded

Thanks for sharing your thoughts about your experience with Findlay Nissan Henderson. We appreciate your business and hope to see you again soon! Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

May 21, 2025

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Employee Rating

Overall, a good visit. Keeping me posted on the status of my vehicle could have been better. I had to leave my vehicle overnight and I had to call several times the next More

by TOM W
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Recommend Dealer
Yes

Other Employees Tagged: Service manager

May 22, 2025

Findlay Nissan Henderson responded

We are very happy to have provided you with an overall positive experience, Tom! We sincerely value your business and look forward to your next visit. Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

May 21, 2025

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Employee Rating

Great service and very friendly! ! Really enjoyed the video updates as the mechanic was working on vehicle..Thank you More

by Joyromane
Service Price Transparency
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Recommend Dealer
Yes
May 21, 2025

Findlay Nissan Henderson responded

Thank you for choosing Findlay Nissan Henderson. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

May 21, 2025

Dealership Rating
Employee Rating

The staff is pleasant. They let you know estimated time to complete service. They reach out to let you know they are available if you need anything. More

by supercoop.gc
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Person

May 22, 2025

Findlay Nissan Henderson responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Findlay Nissan Henderson. Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

May 20, 2025

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Employee Rating

I came in to have an oil change … the brakes were squeaking and the was noise coming from the engine after paying over 1200 bucks the problem still exist … when I pick the car up, the car fob did not More

by FUNNYCHUNNY
Service Price Transparency
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Recommend Dealer
No
May 23, 2025

Findlay Nissan Henderson responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. ?Garey Deocampo | General Manager Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

May 19, 2025

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Employee Rating

Customer service was outstanding with communication throughout our 77 day ordeal. Matt kept us updated weekly and even provided us with a loaner vehicle while waiting for the specific part to come in. More

by Doug
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Person

May 17, 2025

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Best service you can get in any dealership, very friendly staff…oscar is awesome , it didnt take that long to get my car back…thank you Findlay Nissan Henderson More

by ECANTO0
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Recommend Dealer
Yes
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