Melissa Tyler
Melissa Tyler at DCH Wappingers Falls Toyota
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Melissa Tyler | Page 26

Service Appointment Coordinator

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.7
268 Reviews

Dealership Experience

6 yrs, 2 mos

Languages Spoken

English English

4.7

268 Reviews

Write a Review

268 Reviews of Melissa Tyler

November 02, 2018

Dealership Rating

Profession, Courteous and quick My experience was great. I used the night drop off which was quick, easy and secure. I was notified the next day when my car was ready and the picku More

by bleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett , Evin Calderon, Michael Cimorelli, Kathleen Crosbie, Allison Croshier, Mike Giordano, Lindsay Mahavik, Dena Ramondo, Alicia Verven

Nov 05, 2018

DCH Wappingers Falls Toyota responded

Thanks for the 5 stars! It is always a delight to hear about a customer's positive experience. We hope to assist you in the future!

November 01, 2018

Dealership Rating
Employee Rating

Excellent Fast attentive service in a comfortable setting that makes you look forward to taking your car in for maintenance or repairs. I am looking forward to More

by JUDGEBOYAJIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett , Evin Calderon, Michael Cimorelli, Kathleen Crosbie, Allison Croshier, Mike Giordano, Lindsay Mahavik, Dena Ramondo

Nov 02, 2018

DCH Wappingers Falls Toyota responded

Thank you for the great review It is always a delight to hear about a customer’s positive experience! We hope to assist you again in the future!

October 30, 2018

Dealership Rating
Employee Rating

Great service, a quick and efficient the schedulers do a gtreat job as well. Friendly courteous service! Wish they offered coupons for a free car wash since the town wouldn't let them bu More

by Doug73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Cimorelli, Kathleen Crosbie, Mike Giordano, Lindsay Mahavik, Dena Ramondo, Alicia Verven

Oct 31, 2018

DCH Wappingers Falls Toyota responded

Thank you for the great review! It is always a delight to hear about a customer’s positive experience! We hope to assist you again in the future.

October 30, 2018

Dealership Rating
Employee Rating

My recent service at DCH I was driving by the dealership and wondered if they would service my vehicle without an appointment. To my surprise it wasn’t an issue. Within 10 min More

by RSUDDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Daryl Callahan , Kathleen Crosbie, Allison Croshier, Lindsay Mahavik, Dena Ramondo, Alicia Verven

Oct 31, 2018

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share such a great review of our service department! We are glad you felt valued and well taken care of, and we look forward to next time.

October 22, 2018

Dealership Rating
Employee Rating

30K Mile Service Visit I scheduled the visit and my wife brought in the car. The staff is always friendly and professional. We had no issues with the work and plan to contin More

by Ken M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kathleen Crosbie, J. Smith

Oct 23, 2018

DCH Wappingers Falls Toyota responded

Ken, it is great to hear that you were pleased with the timeliness of service department as well as our helpful staff members! We thank you for this amazing review.

October 22, 2018

Dealership Rating
Employee Rating

Quick and great customer service Friendly customer service,explains repairs made and other repairs needed,great mechanics and I recommend Toyota wappingers to all my friends and famil More

by bobbeatty57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael O'Hare , Allison Croshier

Oct 23, 2018

DCH Wappingers Falls Toyota responded

Your recommendation is the best compliment to our dealership. We appreciate the awesome review and we hope to see you again soon!

October 09, 2018

Dealership Rating
Employee Rating

New car 5000 mile service Brought my 2018 RAV4 in for the Toyota Care 5000 mile service. Made an online appointment. Everything went smoothly and in a timely fashion. No issues More

by bartendo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 10, 2018

DCH Wappingers Falls Toyota responded

It is great to hear that our service department proved to be efficient and friendly for you during your time with us. We hope to assist you again in the future!

October 01, 2018

Dealership Rating

Prompt This is a fine place to bring your car for service; employees are friendly, helpful and courteous. This is where we always get our cars, and have for More

by benjamin.marianne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett , Evin Calderon, Michael Cimorelli, Kathleen Crosbie, Allison Croshier, Mike Giordano, Lindsay Mahavik, Dena Ramondo

Oct 02, 2018

DCH Wappingers Falls Toyota responded

Thank you for the awesome review! We appreciate the kind words and hope to keep your loyalty for many years to come.

September 12, 2018

Dealership Rating
Employee Rating

Very friendly and attentive! Melissa greeted me with a smile and was very helpful. She explained to me everything she was doing and made sure to write down any problems I listed o More

by COLIN.PRIEST20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 12, 2018

DCH Wappingers Falls Toyota responded

Colin, we are so glad that you had such a pleasant service experience with help from Melissa! Thank you for the 5-star review!

September 11, 2018

Dealership Rating
Employee Rating

My experience at Wappingers Toyota This is my 5th Toyota . I have 2 rav 4. I wouldn’t allow my teens to drive anything else. Each time I service my Rav 4 I know I never have to worry. More

by LOVE2SCUBA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Goldberg , Alexa Brown, Evin Calderon, Kathleen Crosbie, Allison Croshier, Lindsay Mahavik, Juan Padilla, Pinkal Patel, Alicia Verven

Sep 12, 2018

DCH Wappingers Falls Toyota responded

Thank you, Elizabeth, for the thoughtful feedback. We are glad to help you keep your Toyota RAV4 vehicles in top shape for your teens!

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