Michael Ammerman
Michael Ammerman at Heritage Cadillac
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Michael Ammerman | Page 3

Service Consulant

Heritage Cadillac

303 W Roosevelt Rd
Lombard, IL 60148

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4.6
79 Reviews
4.6

79 Reviews

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79 Reviews of Michael Ammerman

June 12, 2021

Dealership Rating
Employee Rating

As always, great service. Michael was informed and very pleasant to deal with. According to the sign below 13 words are sufficient, why can't I submit what I had instead of reaching 25 words. Until this h More

by roberttip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 16, 2021

Heritage Cadillac responded

Thank you for the 5-star review. We are happy to hear that Michael was able to provide an excellent experience for you! The required length of the review is set up by the platform and not our dealership. We apologize for the inconvenience this may have caused but greatly appreciate you taking the time to share your experience. Thanks again and we hope to work with you again soon.

May 26, 2021

Dealership Rating
Employee Rating

Easy to get an appointment.I had Mike Hammorman check me in and was very nice and kept me informed.The cashiers are always friendly and helpful More

by grannytanny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 16, 2021

Heritage Cadillac responded

Thanks for this great review! We are so happy that we were able to make your service experience a good one from making an appointment all the way to check out. We look forward to seeing you again!

May 13, 2021

Dealership Rating
Employee Rating

The work on my 2013 CTS was done quickly and reasonably price. The service representative was friendly and knowledgeable. Also my car was returned to me extremely clean. More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 16, 2021

Heritage Cadillac responded

Paul, thank you for taking the time to let us know about your experience! We are so thankful you trusted us to fix your vehicle. If you need anything else don't hesitate to ask!

April 22, 2021

Dealership Rating
Employee Rating

Always professional, timely, and cooperative. Clean waiting room for waiting on service and always willing to provide a loaner when it will take more than a couple of hours. More

by Jonathan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Basil Chiocca , Mark Brennan

April 22, 2021

Dealership Rating
Employee Rating

Since I have to write 25 words, I'll just sum it up as being one of the best Cadillac dealerships I've been to. More

by JawFixr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Burrell Henry

April 08, 2021

Dealership Rating
Employee Rating

Heritage Cadillac team coordinated service works like a well oiled machine! I was impressed! Todd gave excellent service! Michael explained the issue and the process to solution. Chrissy in the loaner dep More

by Cemma1065
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Todd Cunningham

March 22, 2021

Dealership Rating
Employee Rating

Very customer focused! Considered the customer needs, at each stage of the visit! Ladies at check out & answering phones were wonderful too! Thanks to all! More

by carusopc
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Charles Hughes, Burrell Henry

March 04, 2021

Dealership Rating
Employee Rating

Quick professional and reasonably priced. My service was executed while I waited and I was in and out in about an hour. Overall pleased with the process and the condition/cleanliness of the lounge. More

by michael.phillips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 25, 2021

Dealership Rating
Employee Rating

Always treated special. Appreciate that. And sometimes 25 words is too many words. I can’t submit my opinion unless I do it in a few more words. More

by Bsufantwo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 18, 2021

Dealership Rating
Employee Rating

Service is top notch! Very friendly, quick and willing to go the extra mile to satisfy clients. I will be back for all my car needs. More

by m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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