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Michael Boos
Michael Boos at Volkswagen of Downtown Chicago

Michael Boos

Shop Foreman / Master EV Cert Tech

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.7
17 Reviews
4.7

17 Reviews

Write a Review

17 Reviews of Michael Boos

July 29, 2025

Dealership Rating
Employee Rating

great shop on a hot summer day. ac is blowing great water machine and excellent service. More

by spaceman sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco, Julian Perez, Kelia House, Rocco Cesario, Fred Borek, Jay Jaber, Alonzo Bass

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Jul 29, 2025

Volkswagen of Downtown Chicago responded

Thanks for sharing about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

July 29, 2025

Dealership Rating
Employee Rating

great shop on a hot summer day. ac is blowing great water machine and excellent service. More

by 123
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco, Julian Perez, Kelia House, Rocco Cesario, Fred Borek, Jay Jaber, Alonzo Bass

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Jul 29, 2025

Volkswagen of Downtown Chicago responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 24, 2025

Dealership Rating
Employee Rating

Horrible not much else to say. Bad dealership. Bad service. And bad car brand now More

by WNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Zafiriou, Julian Perez, Kelia House, Rocco Cesario, Fred Borek, Jay Jaber

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Jul 27, 2025

Volkswagen of Downtown Chicago responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing this to our attention. If you're willing to provide more details, please send us a message with your contact information so we can reach out. We're sorry your visit didn't go as planned and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 25, 2025

Dealership Rating
Employee Rating

The service center and the employees were professional, quick and clean. I felt my VW was in good hands with them. More

by SCOTT_B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco, Mike Szafraniec, Kelia House, Rocco Cesario, Fred Borek, Jay Jaber, Alonzo Bass , Grant Bode

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Jun 25, 2025

Volkswagen of Downtown Chicago responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 24, 2025

Dealership Rating
Employee Rating

Nice ac on this super hot day. The car was finished pretty quickly. Good showroom More

by 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco, Kelia House, Fred Borek, Alonzo Bass , Grant Bode

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Jun 24, 2025

Volkswagen of Downtown Chicago responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Downtown Chicago, we look forward to having you as a valued customer for many years to come!

June 21, 2025

Dealership Rating
Employee Rating

great facility and coffee. NEAR THE FARMERS MARKET. GOT FLOWERS WHILE I WAITED FOR MY CAR. WILL COME AGAIN More

by 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco, Kelia House, Fred Borek, Alonzo Bass , Grant Bode

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Jun 21, 2025

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

June 12, 2025

Dealership Rating
Employee Rating

Great service dept, fast and easy. Comfy waiting room as well. and TV to pass the time More

by 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco, Kelia House, Fred Borek, Alonzo Bass , Grant Bode

Report | Print
Jun 12, 2025

Volkswagen of Downtown Chicago responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 04, 2025

Dealership Rating
Employee Rating

great service from the service dept everytime. Speedy and effective and fair priced. will come back again More

by 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco, Kelia House, Fred Borek, Alonzo Bass , Grant Bode

Report | Print
Jun 04, 2025

Volkswagen of Downtown Chicago responded

Thanks for sharing your thoughts about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

May 27, 2025

Dealership Rating
Employee Rating

Good quality service and excellent treatment by staff. I will come back soon for sure More

by 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco, Mike Szafraniec, Kelia House, Rocco Cesario, Fred Borek, Jay Jaber, Alonzo Bass , Grant Bode

Report | Print
May 27, 2025

Volkswagen of Downtown Chicago responded

Thank you for the five-star review! We're glad we could provide you with a great experience!

May 27, 2025

Dealership Rating
Employee Rating

Great shop and staff. The service is smooth and quick and the waiting area is clean and modern More

by 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco, Julian Perez, Kelia House, Rocco Cesario, Fred Borek, Jay Jaber, Alonzo Bass , Grant Bode

Report | Print
May 27, 2025

Volkswagen of Downtown Chicago responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Downtown Chicago.

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