Michael Craig

I purchased a used 2019 tlx 5-2-22, and needed service on 5-3-22. In and out of service for the past 6+mon. Engine light on for more than 4 months. From needing break fluid to needing 2 catalytic converters. 5-3-22. In and out of service for the past 6+mon. Engine light on for more than 4 months. From needing break fluid to needing 2 catalytic converters. I made my 1st and 2nd payments on my loan, while my car was in service. AC didn't work for the whole extremely hot summer. Many wouldn't believe just how much I went through. All the while I'm being told it takes time to get out of contract. Six months later I was told that if I wanted out of my contract my down payment would not be refunded and I would walk away with nothing, or may even a balance on loan to be paid by me. Feeling frustrated and defeated I allowed them to do what little they can and finally stopped fighting. I HAD A HORRIBLE DISRESPECTFUL EXPERIENCE FOR 6+MONTHS!!!. P.S.The "response" from DCH is a JOKE. DCH is cool with making you feel like a FOOL for dealing with them.I've called 1-2 times a day everyday since DCH'S "response", not even one call back.. Steve Hodossy must be a computer generated mythical entity. DCH continues to be the most regrettable purchase I've EVER made. Thank you DCH AND NOW STEVE HODOSSY FOR THE CONTINUED DISRESPECT!!! DCH Montclair Acura (Owner) 2 weeks ago Hi Michelle, I regret to learn about the issues you have experienced with the used vehicle you purchased and understand your frustration. If you would give me the opportunity to address your concerns, I would appreciate it, thank you. Steve Hodossy ZsoltStevenHodossy@lithia.com Fixed Operations Director More

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I sold my vehicle to DCH. Bonnie was Fantastic. Very helpful. Great communication. Mike with management was also outstanding. Both were very upfront and honest about everythin Bonnie was Fantastic. Very helpful. Great communication. Mike with management was also outstanding. Both were very upfront and honest about everything. Got me a fair price for my vehicle. The entire process took under two hours. Thanks to Bonnie’s great follow up I had a check in my hand in less than 48 hours. Highly recommend. More

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Bonnie Malcomson, Michael Craig (sales) and Shawn Singh (finance) in were all fantastic to work with. Very professional and an overall great car buying experience at DCH Montclair Acura. (finance) in were all fantastic to work with. Very professional and an overall great car buying experience at DCH Montclair Acura. More

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Like most people I hate the car buying process, which I was dreading more than ever due to shortage of new and used vehicles. I was pleasantly surprised by my experience at DCH Montclair Acura! Ironically was dreading more than ever due to shortage of new and used vehicles. I was pleasantly surprised by my experience at DCH Montclair Acura! Ironically this may have been the smoothest experience I’ve ever had with a car dealer. Everyone from the sales advisor and sales manager to finance manager were honest, easy to communicate with and straightforward. We’ll definitely be back!!!! More

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I would highly recommend this dealership. Anthony and Al were great! Thank you for everything! Anthony and Al were great! Thank you for everything! More

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Bonnie and Michael were great to work with from start to finish. I went there just to look at cars and ended up leasing a brand new 2023 Acura Integra. I highly recommend this dealership to anyone! finish. I went there just to look at cars and ended up leasing a brand new 2023 Acura Integra. I highly recommend this dealership to anyone! More

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Clean, professional, straightforward, activities area for kids, great snacks, and the sales team exceeded our expectations! kids, great snacks, and the sales team exceeded our expectations! More

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I purchased a 2022 Acura ILX at DCH Montclair Acura on Saturday 4/23 and had a great experience. Everyone was extremely professional and went above and beyond. When I have purchased cars in the past, the Saturday 4/23 and had a great experience. Everyone was extremely professional and went above and beyond. When I have purchased cars in the past, the dealer has only contacted their in-house bank (e.g. Honda Financial Services) regarding their financing offer/interest rate, but Shawn went above and beyond and secured 3 quotes without my asking. Anthony was incredibly helpful as a salesman, and I ended up getting a GREAT deal in a tough car market. Highly recommended. More

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Nothing but great things to say about my experience with DCH Montclair Acura. Everyone I came in contact with throughout the purchase process was extremely helpful and knowledgeable. However more importantl DCH Montclair Acura. Everyone I came in contact with throughout the purchase process was extremely helpful and knowledgeable. However more importantly, were prompt and efficient when answering emails and returning phone calls. This was essential in completing my transaction as I was an out of state buyer. We are extremely satisfied with our new vehicle and would purchase from them again. More

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Walter and mike were amazing got me in the right car super professional and trustworthy super professional and trustworthy More

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