Michael Spooner | Page 7

Very transparent process that made the transaction easy and fair! Good people to do business with. I walked with an idea of the car I wanted and they put together a deal that met my criteria. Highly rec and fair! Good people to do business with. I walked with an idea of the car I wanted and they put together a deal that met my criteria. Highly recommend this team of professionals. More

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The customer service at Mercedes is phenomenal. Mike Perez helped me pick a car that truly suits me. Mike Spooner really is one of the nicest men I ever met. Both Mikes helped me drive away absolutely Perez helped me pick a car that truly suits me. Mike Spooner really is one of the nicest men I ever met. Both Mikes helped me drive away absolutely thrilled and in my dream car. Jose taught me how use all the bells and whistles in my new ride. Truly a wonderful experience. More

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Great service, friendly, patience, polite, respectful. Would always go back for another car . Great selection. High quality cars, clean, excellent conditions. For everyone’s purse. Would always go back for another car . Great selection. High quality cars, clean, excellent conditions. For everyone’s purse. More

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Plenty of used car inventory, almost like buying new with choice of inventory. First class experience and really happy with our purchase of 2018 GLS 450. choice of inventory. First class experience and really happy with our purchase of 2018 GLS 450. More

by randy.t Verified Customer Verified Customer

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Purchasing a 2017 GLE 350 My experience was outstanding at MB Hoffman Estates. A perfectly spotless dealership with true professionals. As with most MB dealers, I greatly app My experience was outstanding at MB Hoffman Estates. A perfectly spotless dealership with true professionals. As with most MB dealers, I greatly appreciate the stress free sales approach, leaving customers to simply look at vehicles without pressure and ask questions when needed. Our sales associate, Frank Campos, was very professional and extremely helpful. Glad I went to the dealership. More

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Mike was great and super helpful! He made us feel comfortable. Thank you for helping us! He communicated with us and did the best he could to give us the best feeling! comfortable. Thank you for helping us! He communicated with us and did the best he could to give us the best feeling! More

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Car originally contracted for was not available so dealer honored agreed upon price with alternate car. Appreciated their compromise. Also auto technology review was a bit rushed. honored agreed upon price with alternate car. Appreciated their compromise. Also auto technology review was a bit rushed. More

by BRUCE37 Verified Customer Verified Customer

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Ilona is fantastic! Ilona was very helpful and extremely nice throughout the entire process. This dealership gave me a very fair price for my trade in vehicle. Once I dec Ilona was very helpful and extremely nice throughout the entire process. This dealership gave me a very fair price for my trade in vehicle. Once I decided I wanted to buy the car the rest of the process was quick and easy. More

by SERGIUTULUCA Verified Customer Verified Customer

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Amazing all-round experience with dealer, Extremely happy!! I just had a dream of having a Mercedes, and i started searching for some good vehicles. During my search, i found this dealership and i was introd I just had a dream of having a Mercedes, and i started searching for some good vehicles. During my search, i found this dealership and i was introduced to Piotr Siemieniuk. I just told my basic needs and thats all!! Starting from explaining features of the vehicle, until purchasing process, i was assisted by him, and it helped me to finalize my decision, and went ahead with the purchase. During this, i was in need of financial assistance, and that process also well managed by the dealership and all the corresponding team. I am happy that, within few days, all the process completed, and believe me, i did not even visited the dealership location. All the process was hassle free, and including my signature process. Its all well managed and all the team, particularly, Piotr Siemieniuk was amazing, reactive and always approachable. Also, for explaining all the financing process, Michael Spooner took my application and he assisted until the approval process gets completed, and experience with Michael was also amazing. Overall, i am very happy with the dealership, and their team, and fully satisfied with their services. Thanks Piotr and Michael for all your support during this process and making this happen. More

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Good experience. We’re helpful and understanding during the pandemic which is nice given masks making things harder. Were willing to negotiate to a reasonable price for all parties. the pandemic which is nice given masks making things harder. Were willing to negotiate to a reasonable price for all parties. More

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