Clean welcoming showroom with friendly sales staff.
Closing process went smoothly and helpful staff set up technology features for me.
Closing process went smoothly and helpful staff set up technology features for me.
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by WEBER.SEATTLE
Verified Customer
Verified Customer
Other Employees Tagged:
Jose Orosco
Apr 01, 2026 -
Volkswagen of Salem responded
We appreciate you noting our clean showroom and friendly sales team. It’s great to hear the closing went smoothly and that our staff could help set up your Jetta’s tech features. Enjoy your new Volkswagen Jetta!
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
Great people, caring, ready to serve and helpful with
questions and answering ones before I could ask
questions and answering ones before I could ask
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by WEEB85
Verified Customer
Verified Customer
Mar 13, 2026 -
Volkswagen of Salem responded
Thrilled to hear our team provided caring support and anticipated your needs so you felt fully informed. Thank you for purchasing your new Volkswagen Tiguan, and please reach out anytime with questions. We look forward to serving you again.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
Salesman was great.
He took the time to show me how the electrical gadgets worked and was patient.
He took the time to show me how the electrical gadgets worked and was patient.
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by NROCHELLESUS3
Verified Customer
Verified Customer
Feb 22, 2026 -
Volkswagen of Salem responded
We’re thrilled you enjoyed the walkthrough of the electrical features on your new Volkswagen ID. Buzz. It’s great to hear our team took the time to make everything clear and comfortable. Thank you for the five-star review.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
Dema, Jeremy and the whole team at Volkswagen of Salem
were excellent to work with. They were professional, transparent, and made the entire process smooth and stress-free. No pressure, no surprises — j
were excellent to work with. They were professional, transparent, and made the entire process smooth and stress-free. No pressure, no surprises — just great communication and excellent customer service from start to finish.
Highly recommend if you’re looking for an easy and enjoyable car-buying experience.
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by AROBERTS11
Verified Customer
Verified Customer
Feb 21, 2026 -
Volkswagen of Salem responded
Thanks for sharing your experience and for recommending us. We’re delighted our team provided a transparent, professional process that felt smooth and stress-free without any surprises. Please reach out if we can assist again down the road.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
Professional, good communication and care about customers
satisfaction , I had a positive experience buying from them and they provided excellent after sale service
satisfaction , I had a positive experience buying from them and they provided excellent after sale service
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by SALAMEH.S.OBEIDAT
Verified Customer
Verified Customer
Jan 09, 2026 -
Volkswagen of Salem responded
Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
Can't get a title or any information on where it is.
Need title. Right now.
Need title. Right now.
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by OHANA688
Verified Customer
Verified Customer
Other Employees Tagged:
Erin Stack
, Several people. Salesman was Dema. Ok but pushy. Wouldn't sell me the car I went in for. First finance guy was a jerk. Mike I think was his name. The lady who handles title transfers refused to call me. The car was totaled a week later getting hit by an o
Jan 01, 2026 -
OHANA688 responded
I want to know where title is . DMV has not received it and I can’t get paid without it from my insurance company. Lady who does this refuses to call me back. I want to know when it was taken to DMV.
Jan 01, 2026 -
OHANA688 responded
Done with answers
Jan 09, 2026 -
Volkswagen of Salem responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
Professional and customer oriented.
Would highly recommend the dealership to anyone looking to buy a new car.
Would highly recommend the dealership to anyone looking to buy a new car.
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by RANDYFELLOW3892
Verified Customer
Verified Customer
Service Price Transparency
Nov 21, 2025 -
Volkswagen of Salem responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem!
Best Regards,
Gregory Bell
Service Manager
gbell@lithia.com
Dema, our sales associate was great to work with.
The location is convenient and clean. The process was seamless and quick.
The location is convenient and clean. The process was seamless and quick.
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by ALEXA.SELEDKOV
Verified Customer
Verified Customer
Nov 20, 2025 -
Volkswagen of Salem responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Volkswagen of Salem are glad to have you as a customer.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
Pleasant car buying experience, would highly recommend
working with Dema for your next car. The whole team at Salem VW was great to work with.
working with Dema for your next car. The whole team at Salem VW was great to work with.
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by XXICDBOY
Verified Customer
Verified Customer
Other Employees Tagged:
Dema
Oct 27, 2025 -
Volkswagen of Salem responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem.
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
Quick and easy remote sale out of state with fast
shipping. I would buy from them again.
shipping. I would buy from them again.
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by padrian
Verified Customer
Verified Customer
Sep 30, 2025 -
Volkswagen of Salem responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem!
Best Regards,
JJ Hunsaker
General Manager
jhunsaker@lithia.com
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