Being in the sales industry for over 15 years my goal is to deliver the highest level of client Services. Making clients feel comfortable and confident when working with me by bringing transparency to the car industry. Working for the client by going above and beyond to meet their expectations. When in the market to upgrade their current vehicle I help clients find the best scenario for their family. Helping connect clients to experienced sales representatives to ensure that they succeed in finding what they need. It's never easy to decide to repair or replace so I offer my clients different scenarios to give them time to figure out their families budget.
Read moreDealership Experience
6 yrs, 10 mos
Industry Experience
6 yrs, 10 mos
Languages Spoken
English
126 Reviews
Write a Review126 Reviews of Michelle Lally
April 12, 2024
The best customer service I've ever experienced. Will definitely recommend Acura of Westchester to NY family and friends. Thanks Jose! Will definitely recommend Acura of Westchester to NY family and friends. Thanks Jose! More
Other Employees Tagged: Matt Belov, Jose Crespo
April 02, 2024
As far as dealerships go, this one has been my favorite, and I have now leased three cars through them. You still have to do the negotiation thing, and the typical games are played, but it's better than mos and I have now leased three cars through them. You still have to do the negotiation thing, and the typical games are played, but it's better than most. Matt is a good decent person as is the rest of the team. The service team is also great. More
Other Employees Tagged: Matt Belov, Diane Djonovic, Thomas Maxfield
March 24, 2024
They make the impossible…. possible! Great customer service, they made it happen for me, thank you possible! Great customer service, they made it happen for me, thank you More
Other Employees Tagged: Kevin Gonzalez
March 16, 2024
I have done a few purchases with Kayla. She is wonderful - very responsive, knows her cars! Very helpful when I had to make a big change - and didn't treat me like I was annoying making the She is wonderful - very responsive, knows her cars! Very helpful when I had to make a big change - and didn't treat me like I was annoying making the big change!! More
Other Employees Tagged: Diane Djonovic, Sal Gambitta, Kayla Tejeda, Nicole Kampf
March 15, 2024
Best customer service! Friendly, knowledgeable, and transparent! If you are interested in new or pre owned Acura. There's only one place that makes a difference. #AcuraofW Friendly, knowledgeable, and transparent! If you are interested in new or pre owned Acura. There's only one place that makes a difference. #AcuraofWestchester! More
Other Employees Tagged: Danny Giannotti, Diane Djonovic, Sal Gambitta, Kayla Tejeda , Salvatore Gambitta
March 15, 2024
I had an Amazing experience! Everyone is so veryfriendly. Michelle, Keyla, Diane were extremely knowledgeable and transparent. Before I finished up with my transaction even the m Everyone is so veryfriendly. Michelle, Keyla, Diane were extremely knowledgeable and transparent. Before I finished up with my transaction even the manager came introduce himself thanked me for my being a loyal client @ Acura of Westchester! From sales to service this dealership is top notch! I highly recommend Acura of Westchester! More
Other Employees Tagged: Danny Giannotti, Kayla Tejeda
March 08, 2024
Drove 2 1/2 hours to purchase a pre owned vehicle . Justin answered every question I had about condition of vehicle with complete honesty. Vehicle was exactly as Justin had told me it was. Justin,Mike, Justin answered every question I had about condition of vehicle with complete honesty. Vehicle was exactly as Justin had told me it was. Justin,Mike,Frank, and Michele are all in on making this dealership exactly what it is. One big family Team players Well oiled machine Thanks for making my car buying experience So pain and pressure free More
Other Employees Tagged: Mike Gerard , Justin Deenihan , Frank
February 29, 2024
We met with Brianna , we told her what we wanted, and she made it happen . we were 200% satisfied with the way Brianna handled everything. We would recommend Brianna and Acura of Westchester to all our fam made it happen . we were 200% satisfied with the way Brianna handled everything. We would recommend Brianna and Acura of Westchester to all our family and friends . More
Other Employees Tagged: Brianna Tozzo , Brianna Tozzo
February 25, 2024
Brianna was exceptional and went out of her way to get me the perfect Acura. She explained everything that I needed to know and help me go through the process flawless. This is my sixth Acura and I would con the perfect Acura. She explained everything that I needed to know and help me go through the process flawless. This is my sixth Acura and I would continue going back to Brianna because she made it so smooth and enjoyable. More
Other Employees Tagged: Brianna Tozzo, Nicole Kampf , Briana 10 out of 10
February 24, 2024
Brianna was amazing. She answered all my questions and helped me to get exactly what I wanted. Andre was great as well and explained to me the how-to’s of my car. She answered all my questions and helped me to get exactly what I wanted. Andre was great as well and explained to me the how-to’s of my car. More
Other Employees Tagged: Brianna Tozzo, Diane Djonovic, Andre Santana