Mike Asatryan
Mike Asatryan at Van Nuys Chrysler Dodge Jeep Ram
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Mike Asatryan | Page 2

Director Of Fixed Operations

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

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4.1
1,208 Reviews

Dealership Experience

5 yrs, 6 mos

Industry Experience

17 yrs, 2 mos

4.1

1,208 Reviews

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1208 Reviews of Mike Asatryan

March 15, 2024

Dealership Rating
Employee Rating

They have repaired my warrantee issues both times, and returned my truck on or before when promised. More

by jmschatz0
Service Price Transparency
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Recommend Dealer
Yes
Mar 15, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for trusting the Van Nuys Chrysler Dodge Jeep Ram team to take care of your vehicle's repairs! Your five-star review means the world to us all. Until next time!

March 15, 2024

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Fast and efficient … I don’t really need to use fifteen words… I ain’t that talkative More

by kevindockwb
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Recommend Dealer
Yes
Mar 15, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

We are honored to receive your support, Kevin. Thank you! - Van Nuys Chrysler Dodge Jeep Ram Team

March 08, 2024

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Insufficient proactive engagement is evident, highlighting a significant gap between service representatives and mechanics. This presents a substantial improvement opportunity crucial for the fra More

by JP
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Recommend Dealer
No

Other Employees Tagged: hector

Mar 13, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

JP, we appreciate your thoughtful feedback. It's clear you've given this a lot of consideration and I agree that proactive engagement is crucial in our line of work. We're always looking for ways to improve and reduce any potential delays or issues with parts, so your suggestions are very welcome. If you'd like to discuss this further or have any other concerns please feel free to reach out to me directly. Thank you, Mike Asatryan - Director of Fixed Operations - mikea@vannuyscdjr.com - 818-423-6255

March 02, 2024

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If there a option to pick zero star I would this dealership is garbage Benny forgot to service my car made me sign a 299 dollar inspection fee forgot to inspect my car also took them 3 day to do a s More

by shantk78
Recommend Dealer
No
Mar 13, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

I'm really sorry to read about your recent experience. If we've fallen short of our goal to provide excellent service, I apologize. Our team takes these matters seriously and would like the opportunity to address this with you directly in order to find a resolution. Please reach out at your earliest convenience so we can discuss this further - Thank you, Mike Asatryan - Director of Fixed Operations - mikea@vannuyscdjr.com - 818-423-6255

February 22, 2024

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GREAT SERVICE AS USUAL, YOUR DEALERSHIP SERVICE DEPARTMENT IS ALWAYS VERY PROFESSIONAL COURTEOUS AND FRIENDLY. More

by jelizondo1
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Recommend Dealer
Yes
Feb 23, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to know that you've consistently found our service department at Van Nuys Chrysler Dodge Jeep Ram professional, courteous, and friendly. Thanks for the great review!

February 15, 2024

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Worst experience I’ve had to date at any dealership and I wouldn’t recommend them ever. Look at yelp and go elsewhere! More

by SARAHHEREDIA
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Recommend Dealer
No

Other Employees Tagged: Alex Klaumenzer, Jonathan Schwartz

Feb 18, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Sarah, I'm really sorry to read about your experience. We strive for excellence in customer service and it's clear we fell short during your visit. If you're open to discussing this further, please reach out so that we can work towards a resolution together. Thank you, Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

February 14, 2024

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Great customer service everything was fixed and done on time . My vehicle was washed clean, and everyone there is very helpful More

by dpbarrio
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Recommend Dealer
Yes
Feb 14, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to know you had a great experience with us at Van Nuys Chrysler Dodge Jeep Ram! It's our pleasure to provide top-notch service and ensure your vehicle is in the best condition. Thanks for leaving this review!

February 09, 2024

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Someone put a nail in my tire and I panicked BUT THEN I remembered I have the platinum package so they replaced my tire! Armen was great as he arranged transportation relieving some of stress of my situati More

by Calijeepgirl24
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Recommend Dealer
Yes

Other Employees Tagged: Armenak Galstyan , Juan Del Rio

Feb 09, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

We're glad to know that our platinum package and Armen's assistance helped you in your time of need at Van Nuys Chrysler Dodge Jeep Ram. Thanks for the love, we appreciate it! Enjoy those smooth rides with your Jeep!

February 06, 2024

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My car is taken in for a recall and it was kept for over a week with no updates or callbacks. I even went to the dealership to see what was going on with my car and the service department had already gone h More

by soltero_victor
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Recommend Dealer
No
Feb 14, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

We're sorry to read about your experience with the recall service on your car. We understand how important communication is, especially when it comes to something as crucial as a vehicle repair. It's clear we fell short in this area, and for that, we sincerely apologize. Your feedback will be used to improve our services moving forward, and if you'd like to discuss this further or have any other concerns, please reach out directly. Thank you, Mike Asatryan - Director of Fixed Operations - mikea@vannuyscdjr.com - 818-423-6255

February 01, 2024

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Had some fleet vehicle issue while doing service around the area and they took care of me without hesitation. Will definitely take my van service here next time More

by christian.canlas
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Recommend Dealer
Yes
Feb 01, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Christian - We're glad to know we could assist with your fleet vehicle issue at Van Nuys Chrysler Dodge Jeep Ram. Looking forward to serving you again in the future if needed!

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