Mike Ball
Mike Ball at Mercedes-Benz of Laguna Niguel
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Mike Ball | Page 3

New Vehicle Sales Manager

Mercedes-Benz of Laguna Niguel

1 Star Drive
Laguna Niguel, CA 92677

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4.1
69 Reviews

Dealership Experience

6 yrs, 10 mos

Industry Experience

38 yrs, 3 mos

Languages Spoken

English English

4.1

69 Reviews

Write a Review

69 Reviews of Mike Ball

June 01, 2022

Dealership Rating
Employee Rating

They had to change my electrical panel They worked on it for 3 days When I got the car back. They did not do a check to see if everything was correct. Clock was wrong time. Radio was not programm More

by Elaine
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: MBLN CustomerService

Jun 06, 2022

Mercedes-Benz of Laguna Niguel responded

We apologize for the inconvenience, Elaine. Please reach out to Matt at m.moskal@mblaguna.com with any questions or concerns. Thank you.

May 28, 2022

Dealership Rating
Employee Rating

Dave Abrams and the entire team at Mercedes Benz of Laguna Nigel were an absolute pleasure to work with on the recent purchase of a hard to source AMG model. Courteous, knowledgeable, communicative, an More

by MC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Abrams

Jun 06, 2022

Mercedes-Benz of Laguna Niguel responded

Dave does great work! Thank you for the detailed review and shoutouts, MC. Come back anytime!

May 10, 2022

Dealership Rating
Employee Rating

Cesar Was great. I didn’t wait an excessive amount of time for my car. Everybody was polite and very nice. It was a very good experience and I plan on bringing my car More

by Sherryakay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cesar In the service department

May 23, 2022

Mercedes-Benz of Laguna Niguel responded

Cesar is a credit to the team! Thank you for the shoutouts, Sherry. Come back anytime!

April 01, 2022

Dealership Rating
Employee Rating

From tutorials, to expediting purchase documents and signing process, to helping with quick maintenance visits: we love MB LN! More

by angelwatson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: MBLN CustomerService , Casey

Apr 11, 2022

Mercedes-Benz of Laguna Niguel responded

Quick and efficient service is our #1 service priority. Thank you for the 5 stars, Angel.

February 23, 2022

Dealership Rating
Employee Rating

Walter has a great communication and following up with me, and returned my calls and text. Thank you Walter and look forward in the next visit. More

by Santana-2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: MBLN CustomerService , Walter

Mar 07, 2022

Mercedes-Benz of Laguna Niguel responded

Walter does great work! Thank you for your patience throughout service, Santana. See you next time.

October 28, 2021

Dealership Rating
Employee Rating

I use to be in the car business and I know a great salesman when I see one, Gerhard The Great made this the most enjoyable experience ever. He helped us with our brand new GLE. Thank you to Gerhard, M More

by Joeobrien24
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gerhard Jurinek

Nov 08, 2021

Mercedes-Benz of Laguna Niguel responded

Thank you for the honest review and shoutouts, Joe! Gerhard and his team do great work. Drive safe!

September 06, 2021

Dealership Rating
Employee Rating

Great experience working with Tomas, Reza, Michael and Ramsey from start to finish. We bought the car before we landed in California and th process was very smooth More

by Valentin.leonardo34
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Reza Etemad

Sep 10, 2021

Mercedes-Benz of Laguna Niguel responded

Thank you for leaving a review, Leonardo! We were happy to help, and glad everything went smoothly. Let us know if there’s anything else you need!

September 05, 2021

Dealership Rating
Employee Rating

Amazing experience, we went to purchase a new Mercedes, it was our first time and I couldn’t have imagined a better experience. Kosta was our sales person, and he was fantastic! If you are thinking of buyi More

by NadineH
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kosta Spektor

Sep 10, 2021

Mercedes-Benz of Laguna Niguel responded

We appreciate the kinds words, Nadine! We are glad to have helped you find the perfect car. Enjoy your new Mercedes!

August 30, 2021

Dealership Rating
Employee Rating

Excellent sales and service department. Prompt and frequent service updates. Work done in a timely manner. Entire staff was very helpful and friendly. Awesome showroom and selection of models. More

by Frankie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: My salesperson left the dealership

July 20, 2021

Dealership Rating
Employee Rating

1 Yr Anniversary GLE450. MBLN knows me well. My 2nd MB. Great experience-Fleets Sales-Cory McCombs made it smooth. Service by CesarRomo is always right on. Accommodating staff in service. Getting a loaner More

by Mymb17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cory McCombs , Cesar Romo

Jul 29, 2021

Mercedes-Benz of Laguna Niguel responded

We hope that #2 is as exciting as #1! Both sales and Service have incredible staff members, ready to serve! Thank you for the great review and shoutouts.

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